Listening to music
Shawn Johnson
St. Thomas,ON
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Afternoon Supervisor / Transit Dispatcher
Voyago
St. Thomas, Canada
12.2020 - Current
- Excellent, strong, proven customer service
- Take responsibility for the Emergency Response Plan in the event of a serious collision in conjunction with management
- Utilize radio to communicate effectively with all route drivers
- Alert drivers to road closures and other delays
- Manage and pull a variety of reports as per the Transit Supervisor’s directive
- Manage and assist with scheduling vehicle maintenance as required
- Answer phones, fax, and email correspondence in a professional and courteous manner
- Excellent time and stress management skills
- Good organization and communication skills
- Computer software experience in MS Office 365
- Understanding of dispatching software
- Ability to multitask efficiently
- Ability to adapt to new processes and technologies quickly
Security
The Pub on Richmond
London, Canada
11.2019 - 04.2020
- Addressed and attempted to resolve conflicts that took place on site
- Maintained a secure and safe premise for patrons and staff
- Enforced the no smoking rule within the premises of the building
- Checked customers for the appropriate ID before entering the premises
- Removed unwanted individuals from the building
Loss Prevention Officer
Synergy Protection Group Inc.
London, Canada
07.2019 - 12.2019
- Actively promoted, implemented, and monitored all risk management policies and procedures within the store to maintain a safe and secure workplace
- Prevented, detected, and/or apprehended persons responsible for committing criminal acts on the Value Village premises
- Conducted surveillance via CCTV and floor observations to determine possible theft
- Completed forms relating to the Trespass to Property Act; prepared reports in the loss prevention database for the possibility of using them in court
- Used Microsoft Office to complete all clerical tasks, including incident reports, daily logs, and spreadsheets
Mental Health Orderly
London Health Sciences Centre
London, Canada
11.2017 - 03.2019
- Provided emergency CPR/First Aid to patients when required
- Assisted patients with daily tasks of living, cleaning, changing, and feeding as needed
- Engaged in 1:1 patient care while building and maintaining professional relationships with patients
- Communicated daily with management and leaders to ensure the high-standard quality of care is being achieved
- Worked as part of a team to achieve the best results possible for the patients
Security Officer
St. Thomas Elgin General Hospital
St. Thomas, Canada
11.2013 - 11.2017
- Completed reports on daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
- Monitored and authorized entrance and departure of employees, visitors, and other persons to and from the hospital with excellent customer service skills
- Monitored CCTV and dispatching services, participated in staff escorts as well as patient observation under the Mental Health Act
- Maintained a safe and secure site by patrolling hospital grounds for signs of intrusion and ensured that the security doors and parking gates were secured
- Recognized with an accolade for going above and beyond the job duties and showing a commitment to safety
Education
Emergency Telecommunications -
Fanshawe College
London, ON04.2020
Police Foundations -
Westervelt College
London, ON08.2005
Skills
- CPR Certification
- Cardiac Emergency Response Training
- Emergency First Aid
- Conflict Resolution Skills
- Conflict Management
- Hospital Communication Management
- CAD Software Proficiency
- Intergraph
- PAL Certification Holder
Skillscertifications
- CPR, AED and First Aid Certified (10+ years)
- De-escalation skills
- Conflict Management training
- Hospital Switchboard Experience – St. Thomas Elgin General
- Familiar with CAD and Intergraph
- PAL Certified
Interests
Binge watching TV Series
Collecting Die Cast cars
Working Out
Reading Sci-fi and Fiction Books
Software
Microsoft Office
HTML
Java Script
Languages
English
Native language
Polish
Beginner (A1)
A1
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementPersonal development programsHealthcare benefitsWork-life balanceCompany CultureQuote
Believe not because some old manuscripts are produced, believe not because it is your national belief, believe not because you have been made to believe from your childhood, but reason truth out, and after you have analyzed it, then if you find it will do good to one and all, believe it, live up to it and help others live up to it.
Buddha
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
Timeline
Afternoon Supervisor / Transit Dispatcher
Voyago
12.2020 - Current
Security
The Pub on Richmond
11.2019 - 04.2020
Loss Prevention Officer
Synergy Protection Group Inc.
07.2019 - 12.2019
Mental Health Orderly
London Health Sciences Centre
11.2017 - 03.2019
Security Officer
St. Thomas Elgin General Hospital
11.2013 - 11.2017
Emergency Telecommunications -
Fanshawe College
Police Foundations -
Westervelt College
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