Transit Bus Operator
York Region - Transportation Services, CPD
08.2023 - Current
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Reduced accidents and maintained safety by adhering to strict driving regulations and guidelines.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Improved on-time performance by effectively navigating traffic conditions and adjusting routes as necessary.
- Increased route efficiency through careful planning and coordination with dispatchers and other transit team members.
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Provided exceptional customer service, addressing rider concerns with patience and professionalism.
- Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.
- Promoted public transit usage within the community through participation in outreach events and educational initiatives.
- Assisted new operators in learning routes effectively through mentoring programs or ride-along sessions.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
- Updated and maintained accurate trip logs and records.
- Fostered safe bus environment by enforcing rules of conduct for passengers.
- Regulated heating, lighting and ventilating systems for passenger comfort.
- Inventoried bus emergency and first aid supplies and equipment.
- Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
