Summary
Overview
Work History
Education
Skills
Languages
Shining star of the year Award for 2024
Shining star of the month award for July 2024
Timeline
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Sharvil Rathod

Hamilton

Summary

As a Department Manager in the Consumables department, I have honed strong leadership skills by guiding and motivating a team to achieve operational excellence. I consistently deliver exceptional customer service by assisting customers with product selection, resolving concerns, and ensuring a positive shopping experience. I collaborate closely with the Consumables Assistant Manager to prioritize and delegate daily tasks, ensuring the department runs smoothly. My attention to detail allows me to maintain an organized and visually appealing department, while I also support team training and development to enhance performance. Additionally, I contribute to maintaining a safe, clean, and efficient work environment, all while supporting scheduling and resource allocation to meet store needs.

Overview

2
2
years of professional experience

Work History

Department Manager of Consumables Department

Walmart
06.2024 - Current
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage.
  • Monitored department appearance, made merchandising adjustments, and ensured compliance with company standards.
  • Trained new associates and provided performance feedback for continuous improvement.
  • Delegated daily tasks and followed up to ensure timely completion of the Customer Availability Process.
  • Managed projects efficiently from inception to completion ensuring timely delivery.

Grocery Associate

Walmart
06.2023 - 05.2024
  • Assisted shoppers in locating desired products, resulting in increased customer satisfaction and sales.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Managed inventory accurately by conducting regular counts and updating records accordingly.
  • Trained new employees on store procedures, policies, and best practices, fostering a productive work environment for all team members.

Customer Experience Sales Floor Associate

Walmart
02.2023 - 06.2023
  • Contributed to the achievement of store sales goals through consistent delivery of exceptional customer service.
  • Utilized effective time management strategies during peak hours, ensuring prompt attention for each individual shopper.
  • Adapted quickly to changing store layouts and department assignments for seamless support across all areas as needed.

Education

Post Graduation Certificate - Business Management

Mohawk College of Applied Arts And Technology
Hamilton, None
04-2024

Bachelor in Commerce - Business Administration And Management

R.J. Tibrewal Commerce College
Gujarat
05-2021

Skills

  • Leadership and Team Management
  • Customer Service Excellence
  • Time Management and Task Prioritization
  • Problem-Solving
  • Attention to Detail

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Shining star of the year Award for 2024

In 2024, I was honored with the Shining Star of the Year award at Walmart for store number 3141. This recognition was awarded for my commitment to exceptional customer service, demonstrating respect for every individual, consistently striving for excellence, and upholding the highest standards of integrity. It reflects my dedication to fostering a positive environment for both customers and team members while ensuring that every aspect of my work aligns with Walmart's core values.

Shining star of the month award for July 2024

In July 2024, I was proud to receive the Shining Star of the Month award at Walmart for my outstanding contributions to the store. This recognition was given for my dedication to delivering excellent customer service, my proactive approach to team collaboration, and my commitment to maintaining a positive and efficient work environment. It highlights my ability to consistently go above and beyond to meet store goals and uphold Walmart’s core values.

Timeline

Department Manager of Consumables Department

Walmart
06.2024 - Current

Grocery Associate

Walmart
06.2023 - 05.2024

Customer Experience Sales Floor Associate

Walmart
02.2023 - 06.2023

Post Graduation Certificate - Business Management

Mohawk College of Applied Arts And Technology

Bachelor in Commerce - Business Administration And Management

R.J. Tibrewal Commerce College
Sharvil Rathod