Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant

Evisa Jashari

Mississauga,ON

Summary

Proven leader at Walmart, adept in merchandising strategies and team leadership, significantly enhancing department efficiency and sales growth. Expert in employee development and problem-solving, achieving high customer satisfaction and team productivity. Skillfully managed inventory and streamlined operations, fostering strong supplier relationships and staff collaboration.

Overview

8
8
years of professional experience

Work History

Consumables Department Manager

Walmart
05.2024 - Current
  • Enhanced store efficiency by implementing strategic inventory management processes.
  • Streamlined consumables department operations for improved customer satisfaction and sales growth.
  • Developed staff through coaching and performance evaluations, resulting in enhanced team productivity.
  • Optimized product display layouts to maximize store appeal and drive increased sales.

Fashion Department Manager

Walmart
06.2020 - 05.2024
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Reduced operational costs through effective budget management and resource allocation.
  • Increased productivity by identifying bottlenecks and implementing targeted solutions.
  • Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Lead Customer Service Manager

Walmart
02.2016 - 08.2020
  • Enhanced customer satisfaction by promptly addressing and resolving complaints.
  • Streamlined call center operations for increased efficiency and improved response times.
  • Developed high-performing teams through targeted training and regular performance evaluations.
  • Implemented new customer service strategies, resulting in higher overall ratings from clients.
  • Mentored and coached team members to develop their skills and advance within the company.
  • Managed multiple projects simultaneously, ensuring deadlines were met while maintaining high-quality work standards.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.

Education

Bachelor Of Economics -

University of Albania
Albania
09.2013

Skills

  • Promotional planning
  • Merchandising Strategies
  • Customer Service
  • Emergency Response
  • Employee Development
  • Schedule Management
  • Staff Development
  • Task Delegation
  • Problem-solving aptitude
  • Multitasking
  • Problem Resolution
  • Staff Training
  • Scheduling and Coordinating
  • Training and Development
  • Relationship Building
  • Organizational Skills
  • Time management abilities
  • Problem-solving abilities
  • Team Leadership
  • Positive Attitude
  • Team Collaboration

Languages

English
Professional Working

Timeline

Consumables Department Manager

Walmart
05.2024 - Current

Fashion Department Manager

Walmart
06.2020 - 05.2024

Lead Customer Service Manager

Walmart
02.2016 - 08.2020

Bachelor Of Economics -

University of Albania

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Evisa Jashari