Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

SHARINA BULATAO

London,ON

Summary

Experienced with managing daily store operations and assisting customers. Uses effective communication to enhance customer satisfaction and resolve issues promptly. Track record of maintaining store cleanliness and organization, ensuring pleasant shopping experience for all customers.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Store Front (team member)

Tim Hortons
01.2022 - Current
  • Provides exceptional customer service with a smile.
  • Entering sales into cash register and collecting/processing payment.
  • Preparing coffee and prepare, heat, and finish simple food/sandwich orders.
  • Cleaning and doing extra chores in maintaining store cleanliness

Store Front (team member)

Hoey Food Groups/ 2342064 Ontario Corporation (Tim Hortons)
07.2016 - 12.2021
  • Provides exceptional customer service with a smile.
  • Entering sales into cash register and collecting/processing payment.
  • Preparing coffee and prepare, heat, and finish simple food/sandwich orders.
  • Cleaning and doing extra chores in maintaining store cleanliness

Customer Service Associate

Walmart Canada
09.2009 - 03.2016
  • Responsible for processing returned and exchange merchandise
  • Process money transfer or receive through Western Union for the customer
  • Sort merchandise at customer service area and bring back to floor area the good items that was returned
  • Regular zoning of merchandise in the floor area
  • Help cash register associates (cashier ) by covering them on their breaks or go to floor for assistance
  • Sort and count cash sales from register at the end of shift and making sure that all the claims are in place where it belongs to and living customer service area clean and organize for next shift

Education

Personal Support Worker

Trios College
London, Ontario
08-2025

Bachelor of Science - Medical Technology

Lyceum Northwestern University
Dagupan City, Pangasinan
05.2001

Skills

  • Strong relationship-building abilities
  • Adaptable team collaborator
  • Skilled in managing tasks
  • Efficient at acquiring new skills
  • Performs well under pressure
  • Reliability and punctuality

Accomplishments

Placement Facility Attended

People Care at Oakcrossing : From April 27, 2025 to June 19, 2025

Highview Residence: From June 23, 2025 to July 10

Certification

  • Personal Support Worker, TRIOS College Business Technolgy and Healthcare Inc. - August 08, 2025
  • Gentle Persuasive Approaches in Dementia Care Integrated GPA - April 08, 2025
  • Standard First Aid and CPR, Canadian Red Cross - March 14, 2025

Timeline

Store Front (team member)

Tim Hortons
01.2022 - Current

Store Front (team member)

Hoey Food Groups/ 2342064 Ontario Corporation (Tim Hortons)
07.2016 - 12.2021

Customer Service Associate

Walmart Canada
09.2009 - 03.2016

Personal Support Worker

Trios College

Bachelor of Science - Medical Technology

Lyceum Northwestern University

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SHARINA BULATAO