JAMES VINSON
Hamilton,ON
Summary
Results-oriented sales professional with over a decade of experience in surpassing targets within the B2B sales and financial sectors. Demonstrated track record of cultivating relationships, maneuvering through intricate sales processes, and finalizing deals that consistently outperform projections. Proficient in communication, negotiation, multitasking, and data analysis to pinpoint client requirements and customize solutions that foster value and expansion.
Overview
12
12
years of professional experience
Work History
Store Manager
Neo Financial
05.2025 - Current
- Oversaw daily operations to ensure optimal store performance and customer satisfaction.
- Developed and implemented strategic sales initiatives to drive revenue growth.
- Trained and mentored staff in product knowledge and customer service best practices.
- Analyzed sales data to identify trends and adjust inventory management strategies accordingly.
- Managed budgeting processes, optimizing resource allocation for maximum profitability.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Territory Manager
President’s Choice Financial by Loblaws
05.2023 - 08.2024
- Managed, supported, and scheduled a team of 10 sales professionals across a span of Six Loblaws stores, within an assigned territory from London ON to Hamilton ON.
- Conducted regular in-person sales meetings and provided training to keep the team informed, motivated, and inspired, and provided constructive feedback and coaching to enhance sales results. Provided coaching, support, and motivation to sales professionals within the territory to ensure all targets were being met for sales, compliance, and operations, both virtually and in person
- Identified areas of improvement for team members and helped develop their skills and sales techniques by demonstrating, coaching, and providing on-the-job training
- Lead new hire onboarding and identify ongoing training needs. Recruit, select, and train top sales talent for optimal store performance
- Manage performance and enforce compliance with banking regulations. Oversee scheduling, payroll, and adjustments for the territory
- Enhance store compliance processes and systems
- Developed and executed strategic territory plans to enhance market penetration and customer engagement.
- Developed and implemented territory sales strategies to enhance market penetration.
- Collaborated with cross-functional teams to align product offerings with customer needs.
Lead Payment and Rewards Representative
President’s Choice Financial by Loblaws
04.2021 - 05.2023
- Building teams that collaborate across functional and operating groups to create the highest value for all customers
- Improving team performance, recognizing and rewarding performance, coaching employees, supporting their development, and managing poor performance
- Acting timely, efficiently, and independently, taking ownership of client satisfaction
- Providing first-line assistance on customer documents and validating with the company's compliance policy
- Assisting team in pre-sales activities such as pitch preparation, and customer research
- Preparing all pavilion reports on a daily and monthly basis
- Managed customer inquiries, providing accurate information and enhancing overall satisfaction.
- Developed and implemented process improvements to streamline operations and increase efficiency.
Sales Executive
Paramount Kitchen Equipment
07.2018 - 06.2019
- Dealing with commercial Kitchen equipment, bakery equipment and laundry equipment
- Making appointments with clients and arrange meetings
- Making in house reports, agenda, and quotations based on clients’ requirement
- Negotiated contracts with clients, securing favorable terms while maintaining profitability margins.
- Advising customers about delivery schedules and after-sale services
- Executed territory management strategies to optimize sales performance across diverse markets.
- Cultivated client relationships, enhancing customer satisfaction and loyalty.
- Executed targeted sales strategies to increase market share and drive revenue growth.
- Cultivated relationships with key clients to drive sales growth across designated territory.
- Analyzed customer data to identify trends and improve targeting efforts for marketing campaigns.
FMCG Sales Representative
Faiez Food Stuff Trading LLC
01.2016 - 03.2018
- Keeping in contact with existing customers in person and by phone
- Making appointments with and meeting new customers
- Agreeing sales, prices, contracts and payments
- Achieves sales revenue and store visit objectives within area
- Meeting daily and monthly sales target
Sales Executive
Malabar Gold & Diamonds LLC
05.2013 - 06.2016
- Undertake store administration duties by managing store budgets and updating financial records
- Promote sales by assisting customers and offering suggestions
- Create business strategies to attract the customers and expand store traffic
- Mentored junior sales staff, providing guidance on best practices and techniques.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
- Utilize product knowledge to promote sales
- Creating daily reports and meeting monthly target
- Cultivated relationships with clients to enhance customer satisfaction and loyalty.
- Developed targeted sales strategies to drive revenue growth and market penetration.
Education
Certificate - Hospitality
Don Bosco Institute
01.2011
Higher Secondary Education - undefined
Hardwicke Pre-University College
01.2010
Secondary Education - undefined
Maharaja College
01.2008
Skills
- Proficient in Microsoft Office
- Effective team leadership
- Strong relationship-building abilities
- Effective problem-solving skills
- Key account management proficiency
- Strong organizational skills
- Customer relations
- Results-driven
- Data-driven decision making
- Operational planning
- Networking skills
- Cold calling skills
Languages
English
Native or Bilingual
Hindi
Full Professional
Malayalam
Native or Bilingual
Tamil
Native or Bilingual
Arabic
Professional Working
Disclaimer
I hereby declare that all details given above are true and correct to the best of my knowledge.
Timeline
Store Manager
Neo Financial
05.2025 - Current
Territory Manager
President’s Choice Financial by Loblaws
05.2023 - 08.2024
Lead Payment and Rewards Representative
President’s Choice Financial by Loblaws
04.2021 - 05.2023
Sales Executive
Paramount Kitchen Equipment
07.2018 - 06.2019
FMCG Sales Representative
Faiez Food Stuff Trading LLC
01.2016 - 03.2018
Sales Executive
Malabar Gold & Diamonds LLC
05.2013 - 06.2016
Higher Secondary Education - undefined
Hardwicke Pre-University College
Secondary Education - undefined
Maharaja College
Certificate - Hospitality
Don Bosco Institute
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