Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sharan Rupalkumar Amin

Hamilton,ON

Summary

Innovative certified Supply Chain Professional with a demonstrated to resolve technical issues effectively. Experienced in managing supplier development efforts, ensuring compliance with specifications and acting as liaison with critical suppliers. Program and project engineer gifted in overseeing quality through on-site inspection and management of schedules. Known for working effectively with all levels of management in a cross-multifunction team environment.

Overview

3
3
years of professional experience

Work History

Total Loss and Compliance Manager

Walmart Canada
07.2023 - Current
  • Managed compliance efforts, reporting and audits.
  • Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
  • Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
  • Prepared records and data for regular audits.
  • Collaborated with cross-functional teams to establish clear compliance guidelines and expectations for all departments.

CAP 1 Manager /Assistant Merchandising Manager

Walmart Canada
08.2022 - 06.2023
  • Established performance goals for employees and provided feedback on methods for reaching milestones
  • Worked effectively in fast-paced environments.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
  • Monitored sales trends to adjust pricing strategies according for optimal profitability.

Customer Experience Manager

Walmart Canada
02.2022 - 07.2022
  • Managed escalated customer issues promptly, ensuring timely resolutions and maintaining positive relationships.
  • Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
  • Conducted regular performance reviews with team members, fostering professional growth and development.
  • Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Developed new employees and on-going performance assessment of current employees.

Omni Assistant Manager

Walmart Canada
05.2021 - 01.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Mentored team members to enhance professional development and accountability in workplace.

Education

Graduate Certificate - Supply Chain Management

Michigan State University
Hamilton, ON
01.2024

Master of Science - Mechanical Engineering

University of Windsor
Windsor, ON
08.2019

Skills

  • Conflict Management
  • Performance Management
  • Supply Chain Management
  • Procurement Expertise
  • Pricing Negotiation
  • Lean manufacturing Principles
  • Forecasting Accuracy
  • Sustainability Practices

Languages

English
Full Professional

Timeline

Total Loss and Compliance Manager

Walmart Canada
07.2023 - Current

CAP 1 Manager /Assistant Merchandising Manager

Walmart Canada
08.2022 - 06.2023

Customer Experience Manager

Walmart Canada
02.2022 - 07.2022

Omni Assistant Manager

Walmart Canada
05.2021 - 01.2022

Graduate Certificate - Supply Chain Management

Michigan State University

Master of Science - Mechanical Engineering

University of Windsor

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Sharan Rupalkumar Amin