Deann Lunan
Oshawa,ON
Summary
Dynamic professional with extensive experience at Wal-Mart, excelling in regulatory compliance and incident reporting. Proven track record in employee training and fostering strong relationships, ensuring food safety audits are met. Adept at managing records and driving team success through effective communication and support during critical situations.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Assistant store Manager(Total Loss and Compliance)
Wal-Mart store #1139/#3635
07.2022 - Current
- Help to ensure compliance through regulatory visits and food safety audits
- Assisted in resolving open door issues and conducting investigations to maintain store compliance and morale.
- Maintained accurate records for reports and incident files to ensure compliance and transparency.
- Assisted with facilitation of market meetings and TLA audits in the market.
- Facilitated Grow Me sessions, grassroots meetings, and orientation to encourage associate growth and development.
- Assist with training and development of associates and peers
- Perform daily, weekly and monthly tasks in a timely manner
- Promote and sustain strong, professional working relationship with mall management and security
Covid Support Team Case Lead
Wal-Mart SSC
06.2021 - 06.2022
- Accurately reported confirmed Covid-19 cases to required stakeholders and Public health units
- Communicated critical Covid-19 updates to emergency response team and compliance teams, ensuring adherence to federal and provincial guidelines.
- Documented and tracked all confirmed Covid-19 cases for public health records of all Covid-19 cases reported.
- Updated protocols, FAQs, and Covid-19 playbook in collaboration with cross-functional teams to ensure alignment with evolving health guidelines.
- Supported stores, SSC and DCs by training staff on the reporting process and providing updates on protocols.
- Arranged deep cleaning and provided support and guidance for stores, SSC and DC.
- Compiled company-wide comparisons and informed stakeholders of key trends and areas of concern to facilitate informed decision-making.
- Provided support during training sessions for Wellness Check Kiosks in stores for Wellness check Kiosks for stores across the country.
- Assisted with training and onboarding of new team members.
Education
Business Administration - operations management specialization
Seneca College of Applied Arts And Technology
North York, ON01-2001
Skills
- Regulatory compliance
- Food safety audits
- Incident reporting
- Incident management
- Loss prevention
- Employee training
- Team leadership
Certification
- First Aid training
- Smart Serve Training
- Food handling certification
- Completed Masterful Trainer course 2017
- Completed Smart Serve training 2017
- Completed Management essentials
- Harvard business courses
- LinkedIn courses
- Received exceeds expectations ratings on annual appraisals.
Timeline
Assistant store Manager(Total Loss and Compliance)
Wal-Mart store #1139/#3635
07.2022 - Current
Covid Support Team Case Lead
Wal-Mart SSC
06.2021 - 06.2022
Business Administration - operations management specialization
Seneca College of Applied Arts And Technology