Focused compliance manager bringing several years of experience managing activities, programs and resources to meet customer needs. Flexible and adaptable with superior communication, relationship management and influencing skills. Proven history of identifying issues, acquiring data and drawing conclusions to support resolution. Strong aptitude for leading teams to effectively address client needs and implement changes by supporting strategic initiatives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Total Loss and Compliance Manager
Walmart Canada
Brampton, ON
03.2022 - Current
Analyzed financial data, market trends and community needs to adapt strategies while managing expenses efficiently.
Directed comprehensive strategies to mitigate losses through measures like shrink reduction, fraud deterrence, and safeguarding assets.
Devised compliance measures to uphold safety standards for employees and customers.
Enhanced total loss and compliance processes through innovative insights from trend analysis.
Provided guidance and conducted training sessions to enhance team efficiency in loss prevention.
Implemented surveillance, alarm, and access control systems.
Identify compliance gaps by conducting detailed audits, investigations, and risk evaluations.
Cultivated a culture of vigilance and integrity through comprehensive employee training.
Monitored industry trends, technological developments, and regulatory changes for adaptive strategies.
Strengthened alliances with law enforcement agencies and external partners to improve response capabilities.
Achieved a 1.3% reduction in shrinkage during the initial year of tenure.
Customer Experience Salesfloor Manager
Walmart Canada
Brampton, ON
05.2021 - 02.2022
Direct sales floor activities, ensuring excellence in customer service and resolving store level problems
Establish sales goals, manage budgets, devise sales forecasts, and consistently maximize sales and profits
Oversee personnel management, interviewing, hiring, training, mentoring/coaching, and evaluating
Manage merchandise selection, window displays, and stocking, working directly with vendors
Work with corporate management developing local marketing and advertising strategies
Applied strategies that improved shrink percentage for 5 years
Key contact with suppliers/vendors, securing key business agreements
Maintained price accuracy of goods and ensured adequate stock levels
HR Coordinator
Wal-Mart Canada
Mississauga, Canada, Canada
09.2017 - 04.2021
Efficiently managed entire interview scheduling process, ensuring seamless communication between parties.
Evaluated candidate references during the last phase of interviews.
Ensured timely updates of job postings across different job boards.
Ensured comprehensive and accurate reporting on employee training activities.
Promptly finalize required paperwork for pay adjustments and status modifications in WORKDAY.
Managed and streamlined application processes, ensuring accurate record-keeping for more than 250 personnel.
Handled HR documents and ensured they were up to date.
Participated in HR projects and cross-functional team to address business challenges.
Compiled and safeguarded critical staff data such as payroll details, turnover statistics, and leave documentation.
Managed payroll processing for a workforce exceeding 250 employees with exceptional accuracy.
Maintained employee records in compliance with applicable laws and regulations.