SHANIF NELLIPPAKUNDAN
Victoria,BC
Summary
An adaptable, enthusiastic and self-motivated individual with experience in implementing personal support plans which focus on the individual's welfare, need, wants and interests. Having the ability to manage a challenging caseload while staying focused on giving a high standard of care of every client. Constantly maintaining and demonstrating a positive attitude towards clients, their families, staff, visitors, and others. Keen to find a challenging position within a caring organization where I will able to continue to increase my work experience and develop my abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Community Support Worker
Binkadi Community Services
10.2023 - Current
- Enhanced youth development by implementing engaging and interactive activities tailored to individual needs.
- Reduced behavioral issues by establishing clear expectations and consistent consequences for actions.
- Empowered youth by fostering a sense of self-worth and confidence, ultimately equipping them for future success.
- Collaborated with families to provide support and resources for youth development and wellbeing.
- Facilitated personal growth by providing constructive feedback on goals and performance improvement areas.
- Documented case notes diligently which contributed towards informed decision-making within interdisciplinary team meetings.
- Supervised youth in residential and community-based programs to minimize risks and offer support.
Community Support Worker
ABILITIES COMMUNITY SERVICES INC
08.2023 - Current
- Performed duties in accordance with applicable standards, policies and regulatory guideline to promote safe working environment.
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Dispensing PRN (as need) based on the prevailing circumstances
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
- Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
- Implementing de-escalation strategies to effectively manage and defuse escalating situations.
Merchandiser
Best Buy
10.2023 - 11.2023
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Executed planogram, pricing and signage fostering exceptional customer service
- Collecting online order
- Sending and receiving shipment
Package Handler
United Parcel Service, UPS
09.2021 - 10.2022
- Followed safety regulations to maintain safe work environment.
- handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Education
POST DEGREE DIPLOMA BUSINESS ADMINISTRATION - Business Administration - Accounting
Camosun College
Victoria, BC08.2022
Bachelor of Commerce - Accounting And Finance
SULLAMUSSALAM SCIENCE COLLEGE
AREEKODE, KERALA04.2019
Skills
- Behavioral support
- Disability Awareness
- Transportation Assistance
- Individualized support
- Social integration
- Mental health knowledge
- Documentation
- Vital signs monitoring
- Client confidentiality
- Quality Improvement
Languages
English
Malayalam
Hindi
Arabic
Certification
Emergency First Aid & CPR/AED Level C - 09- Nov - 2023 to 09 -Nov - 2026
Trauma Attuned Parenting for Forster and Adoptive Families 06 - April -2024
Timeline
Community Support Worker
Binkadi Community Services
10.2023 - Current
Merchandiser
Best Buy
10.2023 - 11.2023
Community Support Worker
ABILITIES COMMUNITY SERVICES INC
08.2023 - Current
Package Handler
United Parcel Service, UPS
09.2021 - 10.2022
POST DEGREE DIPLOMA BUSINESS ADMINISTRATION - Business Administration - Accounting
Camosun College
Bachelor of Commerce - Accounting And Finance
SULLAMUSSALAM SCIENCE COLLEGE
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