Dedicated and flexible professional with strong time management skills. Performs well in dynamic situations, excels under tight deadlines, and adapts easily to maintain productivity. Proven team player with a successful track record across diverse work environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Community support worker
Cheshire Home Society of BC
10.2023 - Current
Built strong, supportive relationships with clients with developmental disabilities (All ages) offering emotional support and companionship.
Provided compassionate and individualized support to clients with mental health challenges, disabilities, and developmental delays.
Developed and implemented personalized care plans, fostering the well-being of clients in accordance with individual goals and needs.
Assisted clients with daily living activities (e.g., personal hygiene, meal preparation, transportation), enhancing their independence and quality of life.
Maintained accurate and timely client records, including case notes, progress reports, and incident documentation, adhering to organizational and regulatory standards.
Promoted social inclusion and independence by supporting clients to engage in community activities, education, and employment.
Security Supervisor
Redfish Healing Centre | Paladin Security Healthcare
02.2023 - 01.2024
Patrols buildings and grounds, including utilizing computerized surveillance equipment and video monitoring systems. Enforces regulations and security procedures. Identifies risks, safety and security hazards and takes appropriate action. Checks doors, windows and entrances, securing same to prevent unauthorized entrance by others.
Responds to emergencies, emergency codes, and physically aggressive patients/persons; assesses the situation, consults with medical staff and others, and take appropriate action as required.
Provides security for patients, as requested by the patient care team, to maintain a safe and orderly workplace.
Provides security escort for staff and patients as required. Responds to requests for assistance from staff, patients and the public.
Provides First Aid services to injured persons, completes required documentation and maintains supplies.
Prepare daily logs and incident reports using SSIRS and OMINGO systems.
Patient Watch Officer
Paladin Security Healthcare
01.2022 - 02.2023
Follow hospital or facility protocols, including confidentiality and patient rights.
Keep a constant eye on the patient to ensure their safety and well-being.
Always adhered to techniques in preventing injuries during de-escalation of clients
Report any changes in the patient’s behavior or condition to medical staff immediately.
Ensure the environment is safe by removing any potentially harmful objects from the patient’s vicinity.
Did thorough housekeeping, ran errands, managed laundry and did weekly grocery shopping.
Monitored client’s vital signs and tracked behaviors to keep health supervisors well informed
Education
Diploma - general studies, sociology, psychology
Kwantlen Polytechnic University
01.2024
Skills
Time management
Team collaboration
Attention to detail
Quality Assurance
Conflict resolution
Client Support and Advocacy
Microsoft office suite proficiency
Strategic Planning
Empathy and Compassion
Multitasking
Organizational Skills
Communication Skills
Behavioral Observation and reporting
Crisis Intervention
Behavioral support
Disability awareness
Transportation assistance
Individualized support
Certification
Occupational First Aid Level 2 & 1 (OFA 2&1)
Provincial Violence Prevention curriculum (PVPC)
Naloxone Administration
First Aid & CPR
Helipad Safety Awareness Training
Class 5 BC driving License (willing to get class 4 if required)
Food Safety Certification
Timeline
Community support worker
Cheshire Home Society of BC
10.2023 - Current
Security Supervisor
Redfish Healing Centre | Paladin Security Healthcare