Shane Hanley
Vancouver,BC
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements.
Overview
4
4
years of professional experience
Work History
Sales Associate
Carter Honda Motorsports
06.2023 - 05.2024
- Proven track record in building strong relationships with new and repeat customers, expanding the dealership's customer base by 10%, and consistently exceeding $250k in annual sales, achieving over 130% of quota attainment
- Active involvement in attending automobile auctions and monitoring online marketplaces like Facebook to source additional vehicles, resulting in a quarterly savings of $60k in used car inventory costs for the dealership
- Expertise in utilizing upselling techniques to enhance sales on warranty deals, driving a 5% increase in sales revenue
- Recognized for outstanding sales achievements with the Salesperson of the Month Award in September and October 2023.
Sales Development Representative
Spring Financial
01.2022 - 05.2023
- Collaborated with Sales Managers to secure group business, achieving a 15% increase in group bookings and generating an additional $900k in revenue resulting in 105% quota attainment.
- Conducted in-depth prospecting, leading to a 20% improvement in targeted marketing efforts.
- Cultivated strong relationships with key stakeholders, resulting in a 25% increase in cross-promotional activities and joint ventures
- Successfully assumed client responsibility, implementing a client-centric approach that led to a 10% increase in client satisfaction and retention.
Sales Associate
DU/ER
10.2020 - 01.2022
- Demonstrated sales excellence as a Senior Sales Associate by consistently exceeding monthly sales targets by 20%
- Utilized effective selling techniques and product knowledge to drive customer engagement and satisfaction
- Implemented rigorous inventory control, leading to a 30% decrease in discrepancies and improved inventory accuracy
- Conducted regular audits and cycle counts to maintain a precise record of stock levels
- Cultivated strong customer relationships through personalized interactions and effective problem resolution.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Business Foundations -
Vancouver Community College
Vancouver, BC09.2023
Skills
- Customer-centric
- Detail oriented
- Team player
- Results-driven
- Quick Learner
- Documenting and Reporting
- Time Management
- Inclusive Team-Player
- Outbound Prospecting
- Accurate Forecasting
- Communication Skills
- Inbound Qualification
- Teamwork and Collaboration
- Multi-tasking strength
Hobbies and Interests
- Outdoor adventures
- Music exploration, film and photography
- Fitness, wellness and personal devlopment
- Tech and community involvement
Timeline
Sales Associate
Carter Honda Motorsports
06.2023 - 05.2024
Sales Development Representative
Spring Financial
01.2022 - 05.2023
Sales Associate
DU/ER
10.2020 - 01.2022
Business Foundations -
Vancouver Community College
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