Shakiul islam laskar
Winnipeg,Canada
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
ROGERS Tele Communication
Customer Service Represenative
12.2024 - 03.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Provided exceptional customer support via phone, email, and live chat.
- Resolved customer inquiries, complaints, and issues efficiently.
- Maintained customer records and updated account information.
- Assisted customers with product information and troubleshooting.
TELUS Tele Communication
Gunior Marketing Consultant
11.2024 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Sales Associate
Infinity
03.2021 - 11.2022
- Proven ability to implement effective sales strategies, including upselling, cross-selling, and add-on techniques to maximize revenue
- Continuously stay informed about product features, specifications, and industry trends, enabling informed and confident customer interactions
- Consistently meet and exceed sales targets, utilizing a strategic and goal-oriented approach to sales activities
- Proficient in utilizing sales and point-of-sale systems to enhance transaction accuracy and efficiency
Education
Bachelor of Science - Computer Science
University of Manitoba
Winnipeg, MBSkills
- Customer service
- Technical troubleshooting
- Sales strategies
- Account management
- Product knowledge
- Customer support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
HybridOn-SiteRemoteImportant To Me
4-day work weekTeam Building / Company RetreatsStock Options / Equity / Profit SharingPaid time offWork from home optionHealthcare benefitsPaid sick leavePersonal development programsCareer advancementWork-life balanceCompany CultureFlexible work hoursTimeline
ROGERS Tele Communication
Customer Service Represenative
12.2024 - 03.2025
TELUS Tele Communication
Gunior Marketing Consultant
11.2024 - 02.2025
Sales Associate
Infinity
03.2021 - 11.2022
Bachelor of Science - Computer Science
University of Manitoba
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