Shahin Ghaemi
Vancouver,BC
Summary
Dedicated and detail-oriented professional with experience in both office and retail settings. Self-motivated to have effective performance with a high work ethic who can perform both independently and in team.
Overview
9
9
years of professional experience
Work History
Shift Manager
STARBUCKS COFFEE COMPANY
06.2022 - Current
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally, and handling escalated customer issues effectively.
- Demonstrating strong problem-solving skills while upholding company values and standards.
- Trained and mentored new employees as well as kept detailed record of employees' progress.
- Promoted a positive work environment through open communication and constructive feedback to cultivate relationship with peers at work.
- Implemented strategies for constant improving operational efficiency and metrics.
Barista
STARBUCKS COFFEE COMPANY
01.2020 - 05.2022
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing the needs.
- Interacted with customers during busy periods to promote fun and positive environment.
- Trained new employees with organization policies and encouraging coaching style.
- Assisted management with inventory to maintain in high levels.
Financial Analyst Intern
Tose'e Melli Investment Company
01.2016 - 08.2018
- Participated in weekly meetings and interacted with key leaders.
- Evaluated company's portfolios to recommend adjustments based on market conditions and risk tolerance levels.
- Assisted in the preparation of yearly financial presentations for stakeholders to ensure clarity at all times.
- Helped with evaluating balance sheets, income statement and cash flow statements.
- Analyzed and monitored organization's performance and statistical data trends against competitors.
Education
Master of Science - Leadership And Management
Fairleigh Dickinson University
Vancouver, BC05.2021
Bachelor of Science - Industrial Engineering
Azad University
Qazvin, Iran05.2018
Skills
- Advanced in Computer Skills and MS office
- Organizational and Financial skills
- Video and Photo Editing Abilities
- Photography and Videography
- Master in Adobe Photoshop and Lightroom
Languages
English
Full Professional
Persian
Native or Bilingual
Additional information
Canadian Permanent Resident
Timeline
Shift Manager
STARBUCKS COFFEE COMPANY
06.2022 - Current
Barista
STARBUCKS COFFEE COMPANY
01.2020 - 05.2022
Financial Analyst Intern
Tose'e Melli Investment Company
01.2016 - 08.2018
Master of Science - Leadership And Management
Fairleigh Dickinson University
Bachelor of Science - Industrial Engineering
Azad University
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