Zinnie Dhingra

• Performed customer service, sales, inventory, cash handling, deposits and maintaining store compliance.

• Handled sales transactions totaling over $4,000 per

shift.

• Interact with an average of 75 customers per shift.

• Promptly resolved customer concerns, building good client relationship and working on B2B

satisfaction

• Calculating future needs in kitchenware and equipment and placing orders, as needed

• Managing and storing vendors’ contracts and invoices

• Overseeing restaurant staff performance, ensuring quality dining

• Reported any discrepancies or issues related to the packaging process immediately to supervisors.
• Verified accuracy of contents against order forms before sealing packages.
• Ensured compliance with safety regulations while performing packing tasks.
• Quality Control: Ensuring that packaged items meet quality standards and are free from defects.

• Utilized knowledge expertise in several skills/platforms to help our Amazon seller customer's.
• Drives process changes effectively in their team, ensures process compliance and adoption of tools, changes in policy
• Managed high volumes of inbound and outbound calls and emails in a timely manner.
• Provided support to other departments such as FBA, as needed to ensure smooth operations.

• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Assisted customers with finding the right product for their needs.
• Tracked inventory levels throughout the day and restocked items as needed.