SHAGHAYEGH (Sherry) MORADIANNEJAD (Mo)
North Vancouver
Summary
- Demonstrated dedication to social justice, activism, community engagement, and policy work. - Strong problem-solving and critical thinking abilities in complex situations. - Effective leadership skills, including staff supervision and collaboration with community partners. - Cultural competency with a deep understanding of the populations served and expertise in accurate communication through interpreters and translators.
Overview
10
10
years of professional experience
1
1
Certification
Work History
PROGRAM OFFICER - FARSI / DARI HELPLINE SERVICES
S.U.C.C.E.S.S.
05.2023 - Current
- Lead coordination and delivery of settlement support services through the Farsi/Dari helpline, ensuring culturally sensitive and accurate assistance for refugee claimants.
- Collaborate with a diverse team to provide comprehensive support, including emotional assistance, resource information, and referrals tailored to the needs of individuals and families.
- Develop and implement initiatives to enhance accessibility and effectiveness of helpline services, continually adapting to meet the evolving needs of program participants.
- Maintain meticulous records of interactions and contribute to program evaluation, utilizing an outcomes-based approach to assess effectiveness and inform improvements.
SETTLEMENT WORKER
Roulah Foundation
09.2021 - 05.2023
- Coordinated and managed volunteer activities to provide essential support for refugee families transitioning to new communities, fostering a sense of belonging and empowerment.
- Offered crisis intervention and emotional support to individuals, particularly women, navigating the challenges of resettlement and adjusting to life in a new country.
- Conducted thorough assessments and developed personalized service plans addressing social, economic, and emotional needs, advocating for access to essential resources and legal support.
- Facilitated support groups and workshops focused on promoting awareness of rights and addressing issues related to gender-based violence and discrimination.
RESEARCH AND PROGRAM COORDINATOR
Roulah Foundation
10.2020 - 09.2021
- Employed active listening and open-ended questioning techniques to resolve challenges faced by at-risk women, implementing targeted interventions such as counseling and empowerment programs.
- Collaborated with partner organizations to gather data on prevalent issues, such as self-immolation, among vulnerable populations, informing evidence-based programming and advocacy efforts.
- Conducted in-depth interviews and focus groups with women at risk of harm, ensuring their voices were heard and their needs were addressed in program design and implementation.
- Provided leadership in staff management and development, fostering a supportive and inclusive work environment focused on achieving shared program goals and objectives.
WOMEN'S RIGHTS ADVOCATE
Khalsa Eid
06.2020 - 09.2020
- Assisted clients in navigating available community resources and services, advocating for their rights and promoting access to essential supports for marginalized individuals and families.
- Collaborated with interdisciplinary teams to develop and implement holistic care plans tailored to the unique needs of each client, ensuring comprehensive support and empowerment.
- Documented client progress and activities in accordance with organizational standards, maintaining confidentiality and privacy while upholding ethical principles and professional guidelines.
- Engaged in community-based research to identify systemic barriers and promote inclusion and empowerment for marginalized populations, contributing to evidence-based policy and practice.
FAMILY AND CHILD SUPPORT SPECIALIST
Avay Rahay Parniyan
05.2017 - 06.2019
- Established rapport and trust with individuals and families to create a safe and supportive environment, providing emotional, practical, and social support tailored to their unique needs and circumstances.
- Adhered to legal standards and protocols for reporting child abuse, advocating for the rights and well-being of vulnerable children and families within the community.
- Promoted community integration and resilience by facilitating access to resources and services, empowering individuals and families to build networks of support and navigate challenges effectively.
- Provided compassionate care and support to children with cancer and their families, fostering a sense of hope and resilience in the face of adversity.
ANTI-VIOLENCE WORKER
Arman Shahr Institute
07.2014 - 05.2017
- Followed instructions from supervisor regarding daily job tasks and duties
- Provided training and consultation to other professionals, such as teachers and health care providers, on how to identify and respond to abuse
- Executed tasks within time and budget constraints
- Safely and effectively handled wide range of cleaning products and solutions
- Positively engaged with customers and maintained a professional appearance as company representative.
Education
Diploma - Photojournalism
The School of Media and Journalism - Aarhus
01.2017
Bachelor of Science - Fisheries Engineer
Islamic Azad University of Tehran
Tehran, Iran06.2001
Skills
- Leadership
- Active Listening Skills
- Client Relationships
- Project Monitoring
- Preparing Proposals
- Conference Coordination
Certification
- Success Helplines Training
- First Aid & CPR/AED Level C
Timeline
PROGRAM OFFICER - FARSI / DARI HELPLINE SERVICES
S.U.C.C.E.S.S.
05.2023 - Current
SETTLEMENT WORKER
Roulah Foundation
09.2021 - 05.2023
RESEARCH AND PROGRAM COORDINATOR
Roulah Foundation
10.2020 - 09.2021
WOMEN'S RIGHTS ADVOCATE
Khalsa Eid
06.2020 - 09.2020
FAMILY AND CHILD SUPPORT SPECIALIST
Avay Rahay Parniyan
05.2017 - 06.2019
ANTI-VIOLENCE WORKER
Arman Shahr Institute
07.2014 - 05.2017
Diploma - Photojournalism
The School of Media and Journalism - Aarhus
Bachelor of Science - Fisheries Engineer
Islamic Azad University of Tehran
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