Shaghayegh Moradiannejad
North Vancouver,BC
Summary
- Demonstrated dedication to social justice, activism, community engagement, and policy work.
- Strong problem-solving and critical thinking abilities in complex situations.
- Effective leadership skills, including staff supervision and collaboration with community partners.
- Cultural competency with a deep understanding of the populations served and expertise in accurate communication through interpreters and translators.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Program Officer - Farsi/Dari Helpline Services
S.U.C.C.E.S.S.
05.2023 - Current
- Collaborated with senior leadership team to implement special projects, increasing program and organizational capacities.
- Analyzed internal reports to evaluate program effectiveness by using outcomes-based approach.
- Kept programs in line with established mission parameters.
- Created and implemented program frameworks, performance standards and quality assurance requirements.
Settlement Worker
Roulah Foundation
09.2021 - 05.2023
- Coordinated and managed volunteer activities for community service projects.
- Led group discussions and activities to meet different community needs.
- Approached issues proactively to best meet current and future community needs.
- Facilitated community outreach to expand participation and support.
Research and Program Coordinator
Roulah Foundation
10.2020 - 09.2021
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Women's Rights Advocate
Khalsa Eid
06.2020 - 09.2020
- Assisted clients in identifying community resources and connecting with appropriate services.
- Collaborated with other professionals to plan and coordinate care for clients.
- Documented client progress and activities in accordance with agency policies and procedures.
- Assisted clients in developing and setting realistic goals to promote positive change.
Family and Child Support Specialist
Avay Rahay Parniyan
05.2017 - 06.2019
- Developed rapport to create safe and trusting environment for care.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Promoted community integration by providing extensive physical, emotional and social support.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
Anti-Violence Worker
Arman Shahr Institute
07.2014 - 05.2017
- Followed instructions from supervisor regarding daily job tasks and duties.
- Executed tasks within time and budget constraints.
- Safely and effectively handled wide range of cleaning products and solutions.
- Positively engaged with customers and maintained professional appearance as company representative.
Education
Diploma - Photojournalism
The School of Media And Journalism
Aarhus, Denmark01.2017
Bachelor of Science - Fisheries Engineer
Islamic Azad University of Tehran
Tehran , Iran06.2001
Skills
- Leadership
- Active Listening Skills
- Client Relationships
- Project Monitoring
- Preparing Proposals
- Conference Coordination
- Managing Program Activities
- Program Planning
- Documentation Skills
Certification
Success Helplines Training
First Aid & CPR/AED Level C
Timeline
Program Officer - Farsi/Dari Helpline Services
S.U.C.C.E.S.S.
05.2023 - Current
Settlement Worker
Roulah Foundation
09.2021 - 05.2023
Research and Program Coordinator
Roulah Foundation
10.2020 - 09.2021
Women's Rights Advocate
Khalsa Eid
06.2020 - 09.2020
Family and Child Support Specialist
Avay Rahay Parniyan
05.2017 - 06.2019
Anti-Violence Worker
Arman Shahr Institute
07.2014 - 05.2017
Diploma - Photojournalism
The School of Media And Journalism
Bachelor of Science - Fisheries Engineer
Islamic Azad University of Tehran
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