SHADIAH NABBANJA
Scarborough,ON
Summary
Attentive social service specialist with background providing professional observation, assessment and individualized services. Seasoned at teaching skills to boost quality of life and promote positive interactions. Focused on delivering and propelling seamless care through consultation with caregivers.
Overview
3
3
years of professional experience
Work History
Community Support Worker
Red Cross
02.2020 - 04.2023
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Strengthened family dynamics by facilitating open communication channels between clients and their loved ones during difficult times.
- Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
- Advocated for client rights, ensuring equitable access to necessary services and resources across diverse populations.
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
Education
Harm Reduction
Toronto Hostels Training Center
12.2023
Shelter Standards
Toronto Hostels Training Centre
09.2023
Naloxone
Toronto Hostels Training Center
09.2023
Bachelor of Arts - Social Work
Makerere University
Kampala, Uganda03.2021
Skills
- Behavioral support
- Disability Awareness
- Transportation Assistance
- Individualized support
- Client Advocacy
- Community Outreach
- Client Needs Assessments
- Data Entry and Reporting
- Housing Assistance
- Educational Guidance
- Emotional awareness
Languages
English
Full Professional
Timeline
Community Support Worker
Red Cross
02.2020 - 04.2023
Harm Reduction
Toronto Hostels Training Center
Shelter Standards
Toronto Hostels Training Centre
Naloxone
Toronto Hostels Training Center
Bachelor of Arts - Social Work
Makerere University