Shaan Sharma

• Creation or enhancement of enterprise governance programs & enterprise automation capabilities.
• Driving innovation and efficiencies through enterprise processes, ensuring continuous improvement in value optimization, IT application and development practices where applicable.
• Providing tactical consulting on technology changes and recommendations based on impacts to the business.
• Identifying opportunities and proactively advocate to all levels of the organization on new approaches that capitalize on systems capability, positioning the organization on technology changes, and developing solution recommendations based on business requirements and impacts.
• Bringing an understanding of upcoming technologies to mature SDLC practices within the enterprise.
• Driving initiatives to identify the future direction of software development and testing practices for different delivery streams.
• Collaborating with senior resources to enhance automation frameworks, processes and practices.
• Building relationships and working with different stakeholders to identify the right toolset and solutions based on those discovered requirements.
• Coaching and mentoring of developers, testers and co-ops/interns on best practices and advanced technical skillsets.
• Assessing business, technical and testing impact of proposed changes with an enterprise view and associated work effort.
• Presenting complex concepts and ideas clearly and concisely at all levels in the organization, leading discussions, and influencing business and technology decisions.
• Ensuring continuous improvement in value optimization, and IT application and development practices where applicable.

• Headed the entire Product and Technology teams at Spring Financial, a fast-scaling FinTech focused on building AI-powered financial products in the consumer lending market.
• As an executive member, aligned with leadership on company goals and vision, shaping strategic plans and AI-forward technology roadmaps to drive innovation and scalability.
• Managed a team of 65+ professionals including Program Managers, Technical Project Managers, Developers, DevOps Engineers, Data Scientists, AI/ML Engineers, QA Analysts, and UI/UX teams.
• Developed quarterly technology roadmaps and provided architectural guidance for AI and data initiatives, reducing delivery bottlenecks and aligning technology objectives with overall business strategy.
  * Leveraged strengths in problem-solving and architecture to modernize legacy systems, replacing outdated development processes with an AI-first culture incorporating SAFE Agile, design thinking, AWS cloud-native architectures, automation, and robust security practices.
  * Led cross-functional teams to deliver key AI/ML projects including proprietary machine learning-based underwriting and adjudication models, intelligent decision engines, predictive lead scoring, chatbot integrations, and dynamic KYC workflows.
  * Conceptualized and drove the development of a company-wide data strategy, building the foundation for scalable ML pipelines, real-time analytics, and AI-powered personalization using AWS services and containerized environments.
• Identified and executed opportunities to improve business productivity and customer outcomes across Underwriting, Customer Success, Marketing, Growth, and Loan Originations through AI-driven process automation and data insights.
• Led recruitment and restructuring of Development, DevOps, SRE, Data Science, and AI Engineering teams to support enterprise-grade ML adoption and experimentation.
• Organized internal AI-focused tech talks and knowledge-sharing sessions to cultivate a strong machine learning and data-centric engineering culture across the organization.

• Headed the technology team which encompassed Developers, DevOps, Data Scientists, QA Analysts, and UI/UX teams.
• Managed a team of 50+ professionals including Program Managers, Developers, DevOps Engineers, Data Scientists, QA Analysts, and Salesforce Developers.
• Led recruitment and restructuring of Development, DevOps, SRE, Data Science, QA, and AI Engineering teams.
• Initiated and oversaw the formation of a new development centre in India, managing its operational and software development activities. This development centre grew to about 30–50 members.
• Streamlined departmental requests across Underwriting, Customer Success, Marketing, Growth, and Loan Originations by implementing a new PMO process.
• Resolved system scalability issues, improved code reusability and efficiency, and enhanced stakeholder communications across the organization.
• Improved software development scalability and security by designing flexible, reusable code libraries and architecture patterns.
• Evaluated and adopted emerging technologies to maintain competitive edge and drive innovation.
• Delivered infrastructure solutions using AWS ECS, Lambda, and other serverless/containerized technologies.
• Automated infrastructure deployments using Infrastructure as Code (IaC) principles.
• Designed and implemented machine learning-based loan underwriting models for automatic adjudication and credit risk analysis.
• Built and conceptualized a data lake for ingestion, feature engineering, and ML model development.
• Conceptualized observability dashboards with Prometheus and Grafana, reducing Mean Time to Recovery (MTTR) by 15%.
• Fostered new collaborations with financial services partners, leading to increased revenue via API integrations for B2C products.
• Managed incident response and on-call processes, reducing issue resolution time from hours to minutes.

• Designed, developed and evaluated technology architectures on the cloud for consumer products in financial services - consumer lending (loan products).
• My cloud architecture designs significantly improved the overall quality of deliverables thereby delivering a significant impact to the revenue of the company which increased by 30-40% YOY.
• Improved system reliability by reducing downtime by 45% through telemetry tracing, proactive monitoring & AI/ML based insights.
• Designed and implemented CI/CD pipelines with best practices, reducing deployment time by 60%.
• Worked on containerization of the automatic application submission process using docker and AWS ECS/EKS managed services with best practices.
• Designed new partner integration APIs in the Cloud and actively worked on Cloud-Native Solutions Development for e.g implemented a workflow process using AWS Step functions.
• Authored code in Python and PHP to help team with POC's and built APIs and data clients to consume APIs.
• Redefined legacy cloud architectures to minimize cost for the company and create highly available, manageable and fault-tolerant systems.
• Architected flexible, reusable code and libraries for project use.
• Received Innovator of the year Award for 2021.

In this role I worked at the Cloud Centre Of Excellence (COE) team @ Nagarro (www.nagarro.com). My technology architecture & design contributions have impacted a variety of fortune 500 client businesses spread in diverse regions.

Projects:

• Facility Management (Field Support Technician App) - Python, Angular, AWS, PostgreSQL, AWS CDK, Cloud Formation, Appsync, sklearn (scikit-learn) for ML, Kubernetes
• IoT Project (Manufacturing Plant) - Typescript, React, Javascript, Nodejs, Eventbridge, Dyanmo DB, Redshift, Docker, AWS Lambda (serverless)

Responsibilities:

• As a Senior Architect, lead several AGILE teams with fast-paced DevOps implementations of CI/CD & Infrastructure-as-Code with TDD practices on Java, Python & Ruby.
• Responsible for designing true cloud-native microservices & serverless applications using containerization platforms such as Kubernetes or Docker.
• SME for AWS Cloud and provided consulting and best practices for application governance, security, optimization and performance.
• Created and implemented application modernization journey's for legacy applications at the enterprise level.
• Conducting discovery, assessment & reviews, solution design and devised targeted innovative and world-class technology architectures.
• Open source contributor to AWS projects e.g AWS CDK & wrote white papers published on the company's website. (Recent Article - https://www.nagarro.com/en/blog/architectural-design-patterns-aws-multi-tenancy)
• Reach out to me : Gitter: https://gitter.im/awslabs.com/aws-cdk (shantanu-nagarro)

Additional responsibilities involve:

• Research & Development of new technologies in Cloud & Cloud-Native Solutions Development
• Implementing cloud solutions for clients in AWS, GCP, Azure.
• Serverless applications and Containerization consulting.
• Cloud Architecture, Design & Consulting, Big Data & Data Science project design
• Creating technical proposals, providing support during RFP's documentation.

Lumina Datamatics is an Ed-Tech and Digital Publishing business. My role was to design, disseminate and deliver solutions for Ed-tech products keeping the user as the focal point. Clients included industry leaders in Education & publishing from U.S.A & U.K. As a senior developer & architect, my work involved multiple projects where I was responsible for :

• E-learning web application design and architecture with micro-services on PHP, JavaScript, Python, Ruby and AWS cloud.
• Created a high value impact by reducing response times by 25% for major client escalations by modernizing the technical stack to embrace API, containers and serverless architectures from a legacy monolithic architecture.
• Envisioned and implemented a cloud migration strategy from an existing on-premise infrastructure to a fully cloud adopted environment for their upcoming Ed-tech products.
• Lead an Agile team of developers in delivering new features as well as bug fixes as per the Git flow versioning process.
• Delivered big value in small packages to multiple clients with targeted DevOps through CI/CD and Test driven development.
• Mentored & Guided the team in creating POC's and Demos for new products.