Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sam Ferraro

Langley,B.C.

Summary

A human resources professional who is passionate about helping people find their sweet spot and grow in it. Currently pursuing part-time seasonal event work.

Overview

22
22
years of professional experience

Work History

Director of Recruitment

Baptist Housing Seniors Living
Surrey , B.C.
02.2023 - Current
  • Directing full-cycle recruitment activities across an HR team of 12
  • Development of internal and external recruitment programs and strategy
  • Benchmarking and tracking of recruitment metrics
  • Development of employer career brand, marketing materials and online advertising
  • Evaluation and analysis of recruitment programs
  • Relationship building with educational institutes and health authority partnerships
  • Management of Recruitment Coordinator and third-party recruitment agencies

Exhibition Event Staff

Paquin Entertainment Group
Vancouver , B.C.
11.2022 - Current
  • Event host responsible for welcoming/directing customers including executing public speaking presentations
  • Ticket scanning attendant
  • Box office attendant handling point-of-purchase transactions and answering customer inquiries/complaints
  • Upselling additional add-on event experiences to customers including the operation of virtual reality presentations

Human Resources Training and Development Coordinator

The ECCO Group
Langley , BC
11.2021 - 02.2023
  • Design, development and implementation of company employee training programs
  • Assessing and recommending specific employee training and development needs
  • Coordination of virtual and in-person employee training sessions
  • Research, application and tracking of employee government-funded training programs and grants
  • Evaluation and analysis of post-event training data
  • HR administration duties

Agency Administration Manager

Anchor Marketing Inc.
Tsawwassen , BC
11.2020 - 11.2021
  • Financial administration – monthly invoicing, contracts and vendor billing
  • Human resources – full cycle recruitment of staff and contractors, developing job descriptions and agency policies
  • Developing and maintaining core business processes and systems
  • Account and project management
  • Managing business development and marketing/PR activities
  • Office administration duties

Operations Manager

Signal Hill Life Education Society
Langley , B.C.
02.2019 - 03.2020
  • Human resources - full cycle recruitment of new hires, developing job descriptions and staff policies
  • Project manager for all organizational projects and events
  • Building operations
  • Office administration
  • Developing and managing budgets
  • Managing marketing and communications activities
  • Managing external vendor relationships and processes

Communications Manager

Good News Broadcasting Association
Abbotsford , B.C.
01.2013 - 02.2019
  • Project manager for all publications, projects, and events
  • Content creator and fundraising campaign manager
  • Social media manager
  • Managing external vendors and processes
  • Managing external sponsorship opportunities and promotions
  • Website administration

Media, Events and Sponsorship Manager

Focus on the Family Canada Association
Langley , B.C.
04.2002 - 01.2013
  • Lead project manager for all audio/video media productions,
  • Managed and produced 100+ events over a five-year span
  • Managed external marketing and media activities
  • Content creator and development of promotional/advertising plans
  • Managed external sponsorship opportunities and promotions
  • Developed press releases and managed eternal print media promotion
  • Managed external vendors and processes
  • Budget development and expense tracking

Education

Certificate: Human Resource Management Studies -

BCIT School Of Business
true

Associate - Marketing Communications

BCIT School of Business
Vancouver, BC
05.2006

Associate - Event Marketing

BCIT School Of Business
12.2005

Certificate in Broadcasting -

Columbia Academy
Vancouver, BC
05.1998

Skills

  • Human Resources
  • Office Administration and Operations
  • Event and Project Management
  • Account Management
  • Marketing and Fundraising
  • Communications

Accomplishments

  • Standardized recruitment procedures across a 12-person HR team and created and implemented the launch of an employee referral program for a workforce of 2700 employees within the first year of employment.
  • Conducted research and successfully implemented a Learning Management System (LMS) for a company's first employee training program, catering to a workforce of over 900 employees.
  • Created and implemented a formal HR process, KPI goal-setting system, and revised staff policies and employee agreement contracts within the first year of employment
  • Successfully coordinated six integrated fundraising campaigns with a combined total of $3 million
  • Managed and produced 100+ events over a five-year span

Timeline

Director of Recruitment

Baptist Housing Seniors Living
02.2023 - Current

Exhibition Event Staff

Paquin Entertainment Group
11.2022 - Current

Human Resources Training and Development Coordinator

The ECCO Group
11.2021 - 02.2023

Agency Administration Manager

Anchor Marketing Inc.
11.2020 - 11.2021

Operations Manager

Signal Hill Life Education Society
02.2019 - 03.2020

Communications Manager

Good News Broadcasting Association
01.2013 - 02.2019

Media, Events and Sponsorship Manager

Focus on the Family Canada Association
04.2002 - 01.2013

Certificate: Human Resource Management Studies -

BCIT School Of Business

Associate - Marketing Communications

BCIT School of Business

Associate - Event Marketing

BCIT School Of Business

Certificate in Broadcasting -

Columbia Academy
Sam Ferraro