Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mikayla Whelband

Langley,B.C.

Summary

Compassionate and dedicated individual with a strong interest in mental health support. Skilled at active listening, building rapport, and providing a supportive environment for individuals facing mental health challenges. Eager to contribute to a team and grow within the mental health field.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Mental Health Support Worker

Rainbow Program
04.2024 - Current
  • Fostered positive team dynamics through maintaining open communication.
  • Provide support by dispensing medications, supporting participants in emotional needs as well as daily living skills.
  • Complete in suite checks to ensure cleanliness along with the well being of the participant.
  • Documented client progress in confidential files.


Server

Browns Social House
03.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Cultivated warm relationships with regular customers.

Care Support Assistant

Brookside Lodge
09.2021 - 08.2022
  • Connect families with their loved ones through in person or virtual visits.
  • Go for walks with residents around the neighborhood.
  • Play games with or do various activities with residents.

House Keeper

Brookside Lodge
04.2020 - 08.2021
  • Ensure rooms are clean and sanitized.
  • Replenish all materials in residents rooms.
  • Ensure cleaning supplies are stored away safely.

Education

Diploma - Recreation Therapy

Douglas College
Coquitlam, BC
06-2025

Qualifying Studies -

University of The Fraser Valley
Abbotsford, BC
04-2020

High School Diploma -

Walnut Grove Secondary School
Langley, BC
06-2018

Skills

  • Medication monitoring
  • Self-care techniques
  • Program planning, implementation and evaluation
  • Reliable
  • Organized
  • Active Listener

Certification

  • First Aid & CPR/AED Level C

April 2024 - April 2027

  • Serving It Right

January 2024 - January 2029

Timeline

Mental Health Support Worker

Rainbow Program
04.2024 - Current

Server

Browns Social House
03.2023 - Current

Care Support Assistant

Brookside Lodge
09.2021 - 08.2022

House Keeper

Brookside Lodge
04.2020 - 08.2021

Diploma - Recreation Therapy

Douglas College

Qualifying Studies -

University of The Fraser Valley

High School Diploma -

Walnut Grove Secondary School

Similar Profiles

CREATE PROFILE
Mikayla Whelband