Serhii Semenets
Edmonton,AB
Summary
Engaged and customer-focused professional with over 3 years of retail experience, bringing creativity, enthusiasm, and a passion for delivering memorable customer interactions. Recognized for innovative problem-solving, strong interpersonal skills, and the ability to quickly adapt in dynamic environments. Naturally curious and motivated to enrich customer experiences through personalized recommendations and proactive service.
Overview
7
7
years of professional experience
Work History
Courtesy Clerk
Loblaws
St. John's, Newfoundland and Labrador
06.2022 - 05.2025
- Assisted customers with inquiries and provided product information promptly.
- Collaborated with team members to enhance customer service experience daily.
- Delivered exceptional customer service by greeting customers and directing to desired items.
Cashier
Dominion
St. John's, Newfoundland and Labrador
06.2022 - 05.2025
- Managed cash register operations and balanced drawer at shift end.
- Operated cash register and POS system efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
Multifunctional Assistant
Family-Owned Bakery & Grocery
Zhytomyr, Ukraine
06.2018 - 01.2022
- Maintained front desk to provide positive first impression.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Maintained cleanliness and orderliness in work areas to ensure safety protocols were followed.
- Performed a variety of tasks such as lifting heavy objects, carrying supplies and cleaning up debris.
Education
High School Diploma -
Holy Heart High School
St. John's, NL06-2025
Certificate For Youth - Information Technology
KROK IT School
Zhytomyr, Ukraine01-2022
Skills
- Customer service
- Team collaboration
- Time management
- Problem solving
- Communication skills
- Multilingual
Languages
- English
- Ukrainian
- Russian
- Polish
Availiability
Full-time (including weekends and holidays)
Timeline
Courtesy Clerk
Loblaws
06.2022 - 05.2025
Cashier
Dominion
06.2022 - 05.2025
Multifunctional Assistant
Family-Owned Bakery & Grocery
06.2018 - 01.2022
High School Diploma -
Holy Heart High School
Certificate For Youth - Information Technology
KROK IT School
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