Summary
Overview
Work History
Skills
Cover Letter
Certification
Timeline
Generic

Serge Campfens

Toronto,ON

Summary

Hands-on Crisis Intervention Worker known for helping people in challenging situations and achieving recovery successes. Offering 2 years of experience in the filed, ready to help others reclaim lives through use of proper services.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Peer Support Worker

2-Spirited People of the 1st Nations
05.2022 - 06.2023
  • Builds relationships with community members in crisis and

those who access services, while having respect & understanding for those who face barriers in housing, mental and physical health challenges, substance use, trauma, social isolation, immigration, unemployment/underemployment and history with the criminal justice system

  • Provided active listening and emotional support to community members in crisis and those who access services
  • Proven ability to use de-escalation and crisis intervention strategies, including suicide risk assessment and harm reduction approaches
  • Accurately maintained case notes and communicated effectively with other TCCS employees through online portals (TCCS Knack Dispatch, iCarol, Pirouette5)

Harm Reduction: Street Outreach Worker

2-Spirited People of the 1st Nations
03.2022 - 05.2022
  • Facilitated the distribution of essential supplies such as food, clothing, hygiene products and harm reduction supplies to individuals experiencing homelessness in the city of Toronto
  • Led educational workshops on topics related to substance abuse prevention, harm reduction strategies, and healthy coping mechanisms
  • Increased client engagement in harm reduction activities by establishing trust through empathetic listening and nonjudgmental communication.
  • Promoted harm reduction strategies through education on safe drug use practices and overdose prevention techniques.

Skills

  • Peer Advocacy
  • Empathy Development
  • Recovery planning
  • Social Inclusion Strategies
  • Problem-solving skills
  • Crisis Management

Cover Letter

Dear Hiring Manager, 


  I am a reliable, energetic, enthusiastic, client-centered focused professional, with experience working for Toronto Community Crisis Services with 2-Spirited People of the First Nations. I believe I have the required skills and experience for this role based on the job description.

  

  My work experience and strong developed skills in this area compliments well with my passion to assist and ensure the well-being of others. Attached please find my resume with detailed information for your consideration. I am a proactive individual with a “hands on” approach to meet objectives and accomplish assigned tasks and projects with minimal supervision. I have lived experience, as well as work experience with mental health, crisis intervention, substance use and homelessness which gives me powerful tools to understand others in the same situation and take the appropriate response as required in each case. I enjoy working in culturally diverse environments. My dedication and hard work make me a great addition to any team or job. 

  My former employers and co-workers have consistently praised my ability to work well with others. During my years of work, I developed proven skills that helped me achieve these praises and I'd love the opportunity to use what I learned for the role that you are offering. I have the ability to work 24/7 weekly shifts including weekends. I have good knowledge of the downtown west areas and networks. Being a fast learner is one on my great assets and I will be able to learn more that is required in a short period of time. I am capable to build trust with folks who use drugs and do sex work with no judgment. I believe my strong team work skills and outstanding communication, listening, interpersonal, organizational, and time management skills will complement the duties and responsibilities for this open position. I certainly accept feedback as a way to improve personal and professionally. I look forward to meeting you to discuss how I can be of benefit to the position being offered, as well as how I can help others succeed. 


Please feel free to contact me via phone (437-246-1150) or email sergencampfens76@gmail.com in order for us to arrange a meeting time that is convenient for you. 


Thank you for considering my resume and application. I look forward to hearing from you. 


Sincerely, 

Serge Campfens

Certification

  • Applied Suicide Intervention Skills Training (ASIST) - 2022
  • Toronto Shelter Standards Training - 2022
  • Accessability for Ontarians with Disabilities Act Training (AODA - 2022
  • Workplace Violence and Harassment Training - 2022
  • Workplace Hazardous Materials Information System Training (WHMIS) - 2022

Timeline

Peer Support Worker

2-Spirited People of the 1st Nations
05.2022 - 06.2023

Harm Reduction: Street Outreach Worker

2-Spirited People of the 1st Nations
03.2022 - 05.2022
Serge Campfens