ANDERSON BASIIMA
Toronto,ON
Summary
Understanding Peer Support Specialist knowledgeable in care system navigation and willing to share life experiences related to mental illness. Energetic professional with more than 2 years of expertise providing mental support as well as advice and assistance to those wanting to change lives positively.
Overview
2
2
years of professional experience
Work History
Peer Support Worker
Margaret's Housing & Community Support Services
Toronto
10.2023 - 11.2023
- Provided one-on-one support to clients, helping them identify goals and develop coping strategies to manage challenges
- Facilitated group sessions to encourage sharing and peer interaction, promoting community and resilience among participants
- Actively listened to client concerns, offering empathy and guidance while respecting their autonomy and choices
- Collaborated with healthcare professionals to ensure a holistic approach to client care and support
- Maintained accurate documentation of client interactions and progress for effective service delivery and reporting.
- Participated in ongoing training opportunities to stay current on best practices in mental health support services.
- Maintained accurate records of client interactions, ensuring confidentiality and adherence to agency policies.
- Increased client engagement by actively listening and providing empathetic support during individual sessions.
- Improved client well-being by sharing personal experiences, coping strategies, and resources in a relatable manner.
Social Support Worker
Uganda Red Cross Society
Toronto
09.2021 - 11.2022
- Ensured the safety and well-being of residents by monitoring facility conditions and compliance with safety regulations
- Engaged with residents to assess needs and provide crisis support, utilizing conflict resolution skills in challenging situations
- Conducted safety drills and participated in the development of emergency response protocols
- Maintained comprehensive records of incidents and client interactions, ensuring transparency and accountability.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
- Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Promoted community integration by providing extensive physical, emotional and social support.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
Education
Bachelor of Science - Cummunity Psychology
Makerere University
02.2023
Skills
- Stress reduction techniques
- Relapse Prevention
- Multicultural Competence
- Collaborative Approach
- Boundary Setting
- Empathy Development
- Assertiveness Training
- Recovery planning
- Peer Advocacy
- Support Group Coordination
- Social Inclusion Strategies
- Self-Care Management
- Referral Assistance
- Communication abilities
- Leadership skills
Languages
English
Native or Bilingual
Timeline
Peer Support Worker
Margaret's Housing & Community Support Services
10.2023 - 11.2023
Social Support Worker
Uganda Red Cross Society
09.2021 - 11.2022
Bachelor of Science - Cummunity Psychology
Makerere University
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