SERENA MBALA
Calgary
Summary
Dynamic professional with a proven track record at LE NOM DE LA COMPANY, excelling in teamwork and customer service. Known for a friendly demeanor and problem-solving skills, I effectively maintained a safe environment for children while fostering their development through positive reinforcement and organization. Committed to continual improvement and collaboration.
Overview
2
2
years of professional experience
Work History
LE TITRE DU TRAVAIL
LE NOM DE LA COMPANY
01.2021 - 01.2023
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Taught children to organize toys, wash hands, and share by leading by example.
Education
High School Diploma -
MAARIF
KINSHASA, DR CONGOSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
French
Native or Bilingual
English
Elementary
Timeline
LE TITRE DU TRAVAIL
LE NOM DE LA COMPANY
01.2021 - 01.2023
High School Diploma -
MAARIF
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