Serafina Bueti
Ottawa,Ontario
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
15
15
years of professional experience
Work History
Budtender
Planet Earth Cannabis
Ottawa, ON
09.2022 - Current
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
- Managed inventory efficiently, ensuring accurate stock levels and timely reordering of popular products to prevent shortages.
- Addressed customer inquiries promptly, demonstrating professionalism and commitment to excellent service standards.
Early Childhood Educator
Global Childcare Services
Orleans, ON
08.2009 - 02.2022
- Developed strong relationships with families through open communication channels, parent-teacher conferences, and community events participation.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Continuously pursued professional growth opportunities through participation in workshops, webinars, conferences, and coursework to stay current with best practices within the early childhood education field.
- Evaluated children's progress through ongoing assessments, providing regular feedback to parents regarding their child''s developmental milestones.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
Education
Graduate Certificate - Executive Office Administration
Algonquin College
Ottawa, ON04.2025
Diploma - Early Childhood Education
Algonquin College
Ottawa, ON08.2007
Skills
- Verbal Communication
- Document Preparation
- Documentation and Recordkeeping
- Relationship Building
- Inventory Management
- Confidentiality handling
- Calendar Management
- Excel spreadsheets
- Meeting planning
- Microsoft Office Suite
- Microsoft Word
- Microsoft Outlook
Languages
English
Native or Bilingual
French
Professional Working
Italian
Elementary
Timeline
Budtender
Planet Earth Cannabis
09.2022 - Current
Early Childhood Educator
Global Childcare Services
08.2009 - 02.2022
Graduate Certificate - Executive Office Administration
Algonquin College
Diploma - Early Childhood Education
Algonquin College