Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Mathew Courtemanche

Gitanmaax,British Columbia

Summary

Proficient Working team player with superior work ethic and expertise in working from scripted responses to resolve customer problems. Driven and responsible with adaptable, solution-oriented nature. Excellent conflict mediator. Polite and professional and successful in applying strong communication. Patient professional talented at assisting customers with questions and concerns, entering and updating customer details and managing escalated issues. Enthusiastic and service-oriented individual with exceptional communication and multitasking abilities. Proficient in windows 10

Overview

7
7
years of professional experience

Work History

Budtender

Fireweed Cannabis
01.2023 - Current
  • Checked guests' photo identification for validity and age requirements.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
  • Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
  • Restocked supplies and arranged displays.
  • Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
  • Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.

Laborer

Robertson Manufacturing LTD
06.2020 - 02.2021
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Measured dimensions of finished pieces for conformance to specifications.
  • Worked alongside team to accomplish work goals according to schedule.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Recognized and reported potential project challenges and assisted with solutions.
  • Observed site safety rules to maximize protections for team members and equipment.
  • Utilized construction tools and machinery to effectively complete job site projects.

Sports

Kamloops Broncos Football club
08.2018 - 08.2020
  • Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
  • Participated in fundraising events, helping team bring in funds to pay for travel and other expenses.



  • Taught players how to run specific game plays in order to build cohesive, structured team.
  • Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
  • Cultivated community and media relations through social media and other communication channels to support program.
  • Enforced discipline both on and off-field to lead team with highest personal standards.
  • Increased player strength, agility and game skills through successful practices.
  • Educated players on nutrition and positive life choices for better health and performance.
  • Developed game plans and adjusted to meet various game situations.

Maintenance Worker

McDonalds
08.2017 - 09.2017
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Inspected appliances, commercial fryers, and ovens to verify proper working order.
  • Prepared entrees, salads and other food for daily customers.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Lifted and carried heavy materials.
  • Pushed, pulled and transported large loads and objects.

Education

High School Diploma -

Westsyde Secondary School
Kamloops
06.2017

Skills

  • Strength and Stamina
  • Hand and Power Tools
  • Attention to Detail
  • Problem Solving
  • Punctual and Dependable
  • Safety-First Mentality
  • Verbal Communication
  • Material Loading and Unloading
  • Team Player
  • Demolition and Destruction
  • Manual Weight Transportation
  • Facilities Maintenance

Languages

English
Full Professional

Additional Information

  • Location -BC wildlife park Worked There for two years I was a facility’s worker were we took care of the park how it looked. We also did a lot of Construction and heavy machine operating and running a lot of the festive activities. Maintained 106 acres of facility grounds. Worked closely with equipment maintenance engineers and technicians. Completed tear-down of existing structures and prepared for new construction. Dug trenches, backfilled holes and compacted earth to prepare for new construction. Loaded and unloaded building materials used for construction. Prepared and cleaned construction sites by removing debris. Company Name, Location - Westsyder pub In the westsyder pub I did Preparation/Dish washing and usually cooking food and was pretty good at it usually Responsible for the design and preparation of all menu items. Company name,Location- SunnyBrae Bible camp . Worked in the dish washing pit and on work teams to clean up the cam . Helped out with games and heavy work . Helped with serving food and preparing .Helped with keeping the camp clean and safe for the 600+ campers that come Company Name, Location- McDonalds Worked in the kitchen cooking. Worked maintenance overnight Worked Maintenance

Timeline

Budtender

Fireweed Cannabis
01.2023 - Current

Laborer

Robertson Manufacturing LTD
06.2020 - 02.2021

Sports

Kamloops Broncos Football club
08.2018 - 08.2020

Maintenance Worker

McDonalds
08.2017 - 09.2017

High School Diploma -

Westsyde Secondary School
Mathew Courtemanche