Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Mathew Courtemanche

Gitanmaax,British Columbia

Summary

Highly motivated, with a background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities, and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow, and increased satisfaction. Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers a memorable guest experience through welcoming interactions and extensive product knowledge. Experienced in the processes of producing, preparing, and selling cannabis and related products. Highly accurate, efficient, and results-driven, with solid communication and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Budtender

Fireweed Cannabis
New Hazelton, BC
01.2023 - 03.2025
  • Checked guests' photo identification for validity and age requirements.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Sold flowers, concentrates, and edibles in a fast-paced environment.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
  • Increased repeat business through exceptional customer service, and extensive knowledge of cannabis products.
  • Restocked supplies, and arranged displays.
  • Employed effective cash-handling procedures for accurate accounting of daily sales transactions, while minimizing discrepancies or losses.
  • Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
  • Stocked shelves with new product arrivals.
  • Assisted customers in selecting products based on their needs and preferences.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Laborer

Robertson Manufacturing LTD
06.2020 - 02.2021
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Measured dimensions of finished pieces for conformance to specifications.
  • Worked alongside team to accomplish work goals according to schedule.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Recognized and reported potential project challenges and assisted with solutions.
  • Observed site safety rules to maximize protections for team members and equipment.
  • Utilized construction tools and machinery to effectively complete job site projects.

Sports

Kamloops Broncos Football club
08.2018 - 08.2020
  • Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
  • Participated in fundraising events, helping team bring in funds to pay for travel and other expenses.



  • Taught players how to run specific game plays in order to build cohesive, structured team.
  • Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
  • Cultivated community and media relations through social media and other communication channels to support program.
  • Enforced discipline both on and off-field to lead team with highest personal standards.
  • Increased player strength, agility and game skills through successful practices.
  • Educated players on nutrition and positive life choices for better health and performance.
  • Developed game plans and adjusted to meet various game situations.

Bouncer

Duchess NightClub
Kamloops, BC
04.2018 - 12.2018
  • Conducted pat-downs or metal detector checks to prevent weapons and illegal substances from entering the venue.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Intervened immediately in any situation posing a threat to guest safety or security protocols.
  • Utilized exceptional interpersonal skills to professionally diffuse altercations.
  • Performed ID checks to verify age and authenticity, ensuring compliance with legal drinking age laws.
  • Collaborated with team members to cover all areas of the venue effectively.
  • Performed regular walk-throughs of facility grounds to identify suspicious activity or potential hazards.
  • Administered crowd control and broke up disturbances without appearing threatening or intimidating.
  • Demonstrated awareness of liability issues and law by confirming legal drinking age and discontinuing service to intoxicated guests.

Maintenance Worker

McDonalds
08.2017 - 09.2017
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Inspected appliances, commercial fryers, and ovens to verify proper working order.
  • Prepared entrees, salads and other food for daily customers.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Lifted and carried heavy materials.
  • Pushed, pulled and transported large loads and objects.

Education

High School Diploma -

Westsyde Secondary School
Kamloops
06.2017

Skills

  • Strength and stamina
  • Hand and power tools
  • Attention to detail
  • Problem solving
  • Punctual and dependable
  • Safety-First Mentality
  • Verbal Communication
  • Material Loading and Unloading
  • Team Player
  • Demolition and Destruction
  • Manual Weight Transportation
  • Facilities Maintenance
  • Relationship building

Additional Information

  • Location -BC wildlife park Worked There for two years I was a facility’s worker were we took care of the park how it looked. We also did a lot of Construction and heavy machine operating and running a lot of the festive activities. Maintained 106 acres of facility grounds. Worked closely with equipment maintenance engineers and technicians. Completed tear-down of existing structures and prepared for new construction. Dug trenches, backfilled holes and compacted earth to prepare for new construction. Loaded and unloaded building materials used for construction. Prepared and cleaned construction sites by removing debris. Company Name, Location - Westsyder pub In the westsyder pub I did Preparation/Dish washing and usually cooking food and was pretty good at it usually Responsible for the design and preparation of all menu items. Company name,Location- SunnyBrae Bible camp . Worked in the dish washing pit and on work teams to clean up the cam . Helped out with games and heavy work . Helped with serving food and preparing .Helped with keeping the camp clean and safe for the 600+ campers that come Company Name, Location- McDonalds Worked in the kitchen cooking. Worked maintenance overnight Worked Maintenance

Languages

1

Timeline

Budtender

Fireweed Cannabis
01.2023 - 03.2025

Laborer

Robertson Manufacturing LTD
06.2020 - 02.2021

Sports

Kamloops Broncos Football club
08.2018 - 08.2020

Bouncer

Duchess NightClub
04.2018 - 12.2018

Maintenance Worker

McDonalds
08.2017 - 09.2017

High School Diploma -

Westsyde Secondary School
Mathew Courtemanche