Sebastien Wall
Toronto
Summary
Excellent communicator with multitasking and independent operation skills with a strong desire to learn and practice new skills in the workplace.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Deputy Returning Officer
Elections Canada
04.2025 - 04.2025
- Managed polling station resources effectively, organizing materials for easy access during Election Day operations.
- Oversaw and was accountable for the casting of 3000 combined votes across 12 different polling stations.
- Quickly and efficiently ensured high-security policies were maintained while accommodating complicated voter situations and accessibility requirements.
Customer Care Representative
HGS Canada
01.2022 - 01.2023
- Worked to guarantee positive customer experience while maintaining company policies.
- Navigated complicated software to create work orders and take payments.
- Worked with frontline dealers to quickly provide backend solutions and ensure sales.
- Maintained under 10 minute average handle time, 30% sale or upgrade rate, and five-star call satisfaction.
Prep Cook/Server
Della Rocca Pizzeria
01.2019 - 01.2021
- Filled dual roles in both kitchen and customer-facing environments.
- Consistently excelled during opening-to-closing shifts regularly exceeding 16 hours while maintaining consistent working pace, performance, and attitude.
- Successfully on-boarded and trained new employees to proficiency within a two-week training period.
- Took cash payments and ensured register balancing was done correctly.
- Helped establish written safety procedures for commercial-sized wood-fired oven.
Education
Graduated -
Owen Sound District Secondary School
01.2017 - 01.2021
Skills
- Interpersonal Communication
- Teamwork and Collaboration
- Safety Practices
- Delegation
- Work Ethic
Certification
Basic CPR/AED/First Aid Certification
Timeline
Deputy Returning Officer
Elections Canada
04.2025 - 04.2025
Basic CPR/AED/First Aid Certification
04-2023
Safe Food and Handling
01-2023
Customer Care Representative
HGS Canada
01.2022 - 01.2023
Prep Cook/Server
Della Rocca Pizzeria
01.2019 - 01.2021
Graduated -
Owen Sound District Secondary School
01.2017 - 01.2021
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