Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Denisha Bipat

Ajax

Summary

Detail-oriented and reliable recent graduate with a strong foundation in customer service, office administration, and communication. Experienced in fast-paced, client-facing roles and adept at handling scheduling, data entry, and front-desk operations. Known for adaptability, organization, and quick learning abilities. Demonstrated capacity to work independently and collaboratively. Eager to contribute to a professional environment and thrive within a full-time role that prioritizes efficiency and exceptional client service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Deputy Returning Officer

Elections Ontario
04.2025 - 04.2025
  • Increased voter turnout by implementing effective communication strategies and providing clear instructions to voters.
  • Maintained a secure voting environment with strict adherence to protocols, ensuring confidentiality of voter information.
  • Helped maintain an orderly voting environment by enforcing rules regarding political signage and campaign activities near the polling station.
  • Provided exceptional customer service by addressing voter concerns promptly and professionally, resulting in higher satisfaction levels.

Education Coordinator

Oxford Learning Pickering
04.2023 - 08.2024
  • Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
  • Helped oversee the daily operations of the education center
  • Maintained hands-on knowledge of job roles and regularly stepped in to perform teaching duties
  • Communicated with clients to address questions, concerns, and needs to provide quality customer service

Part-Time Teacher

Oxford Learning Pickering
04.2023 - 08.2024
  • Managed student behavioural issues to optimize the classroom learning environment
  • Motivated and engaged students, developing skills and knowledge for academic foundations
  • Developed and maintained classroom environment conducive to learning and appropriate for the social and emotional development of students
  • Developed strategies to effectively manage classroom behaviour, promote a positive learning environment and ensure student safety

Swing Manager

McDonald's Restaurant
04.2020 - 04.2023
  • Established weekly performance goals for staff members and provided feedback to ensure goal attainment
  • Maintained an organized workspace environment advantageous for productivity standards
  • Entrusted with the balancing of tills, the restaurant safe, and deposits
  • Utilized advanced problem-solving skills to quickly resolve guest inquiries or complaints efficiently
  • Coached, trained, and mentored staff members on proper customer service techniques
  • Entrusted with the opening and closing of the restaurant
  • Ensured timely completion of daily tasks by monitoring progress and providing support when needed

Guest Experience Leader

McDonald's Restaurant
04.2018 - 04.2020
  • Delegated tasks efficiently amongst team members according to individual strengths and abilities
  • Assisted guests with needs while addressing any questions or concerns
  • Resolved guest complaints promptly to ensure guest retention
  • Maintained open communication with all departments to ensure seamless operations
  • Analyzed data from surveys to identify areas of opportunity for improvement
  • Utilized problem-solving skills to quickly resolve issues or conflicts that arose

Education

Bachelor of Arts - History

York University, Glendon Campus
06-2025

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Ajax High School
Ajax, ON
01.2021

Skills

  • Bilingual, Communication, Interpersonal, Customer Service, Upselling, Cash Handling, Leadership, Problem-solving, Teaching, Classroom Management
  • Vote counting
  • Ballot handling
  • Staff management

Certification

  • High school Diploma, Jun 2021
  • Certificate of French Immersion Studies, Jun 2021
  • First Aid and CPR certificate, Jun 2022
  • Occupational Food Handling Certificate, Jul 2022
  • Occupational health and safety certificate, Jan 2023

Languages

French
Native or Bilingual
English
Native or Bilingual

Timeline

Deputy Returning Officer

Elections Ontario
04.2025 - 04.2025

Education Coordinator

Oxford Learning Pickering
04.2023 - 08.2024

Part-Time Teacher

Oxford Learning Pickering
04.2023 - 08.2024

Swing Manager

McDonald's Restaurant
04.2020 - 04.2023

Guest Experience Leader

McDonald's Restaurant
04.2018 - 04.2020

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Ajax High School

Bachelor of Arts - History

York University, Glendon Campus

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Denisha Bipat