MORGAN MANUEL
Fort McMurray,AB
Summary
Experienced business professional with strong focus on administrative support and office management. Adept at coordinating schedules, managing communications, and maintaining organizational systems. Known for effective team collaboration, flexibility with changing needs, and achieving results. Strong skills in Microsoft Office Suite, data entry, and customer service, paired with reliability and proactive approach. Experienced with team leadership and project management. Utilizes strategic planning to achieve organizational objectives. Track record of fostering collaboration and resolving conflicts effectively.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Deputy Returning Officer
Elections Alberta
04.2025 - 04.2025
- Collaborated with the Returning Officer to address any discrepancies or irregularities during the election process.
- Ensured all electoral materials were properly stored and accounted for, minimizing the risk of lost or damaged items.
- Ensured accurate election results through meticulous record-keeping and attention to detail in ballot counting procedures.
- Maintained a secure voting environment with strict adherence to protocols, ensuring confidentiality of voter information.
- Provided exceptional customer service, assisting first-time voters with the registration process and guiding them through the steps of casting their ballot successfully.
- Upheld the confidentiality and integrity of the voting process by never disclosing any voter''s personal information or political preferences while working at the polling station.
- Participated in training sessions prior to Election Day, staying informed on updated procedures and requirements for successful elections management.
- Ensured a fair election by strictly adhering to established protocols and guidelines during ballot handling.
Turf Maintenance
Fort McMurray Golf Club
04.2021 - 10.2024
- Operated heavy equipment intended for golf course landscaping.
- Collaborated with team members to complete large scale landscaping projects.
- Assisted supervisors with irrigation repair and installation.
Security Professional
Paladin Security
09.2018 - 09.2020
- Recorded incident reports with detailed accounts of occurrences.
- Conducted thorough investigations of security incidents, identifying root causes and implementing corrective actions to prevent recurrence.
- Patrolled residential, commercial, financial institutions, schools, and hospitals.
- Provided equipment, transportation, and emergency response for other staff.
- Liaised with the RCMP when criminal activity occurred.
- Assisted hospital staff with patient watches and safe restraints.
- Trained staff, created procedures, site requirements, site documentation, and information materials for new contracts.
- Utilized verbal de-escalation tactics and safe restraining procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw credentialing activities for all employees, contractors and consultants.
- Screened incoming employees, personal belongings, and shipments for security concerns.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Copy and Print Associate
Staples
09.2017 - 08.2018
- Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
- Created stamps, banners, brochures, flyers, magnets, photo albums, business cards, and wedding invitations.
- Provided mounting and laminating support to preserve and protect documents and photos.
- Troubleshooting printer issues resulted in reduced downtime.
- Maintained high levels of accuracy while operating various printing machines, ensuring error-free output.
- Provided design assistance to improve the overall quality of end products.
- Assisted clients in choosing appropriate printing materials, providing expert guidance on options available.
- Optimized digital file formats for best possible printing results through proper image resolution adjustments.
- Implemented specific client requests to customize their printed materials according to desired specifications.
- Trained new employees on company protocols, procedures, and equipment usage for smooth integration into the team.
- Answered phone calls to provide prompt and courteous answers to questions and encourage customer store visits.
- Completed complex customer orders accurately and within quoted time limit.
- Entered customer orders in POS register system and created invoices to collect accurate payment.
- Documented finished work to keep supervisors informed of production activities.
- Processed and packaged shipments for Canada Post.
Cashier and Sales Associate
Chocolates & Candlelight
08.2016 - 07.2017
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
- Enhanced visual merchandising by designing and executing creative window displays.
- Created bespoke floral arrangements tailored specifically to client tastes while considering budget constraints.
- Collaborated with event planners to create stunning floral designs for weddings, corporate events, and other special occasions.
- Conducted thorough order requests of gift baskets, flower arrangements, chocolate boxes, and balloon arrangements for clients based on their desires and budget.
- Increased customer satisfaction by providing personalized chocolate recommendations based on individual preferences.
Education
Diploma - Business Administration - Management
Northern Alberta Institute of Technology
Edmonton, AB01.2024
Diploma - undefined
Keyano College
Fort McMurray, AB01.2018
Highschool Diploma -
Westwood Community Highschool
Fort McMurray, AB06.2017
Skills
- Elevated written and oral proficiency
- Advanced interpersonal skills
- Detail oriented
- Professionally organized and systematic
- Adaptable and versatile worker
- Enhanced problem-solving skills
- Staff training
- Records management
- Time management skills
- Reports and documents
- Proficient in Microsoft Office and Adobe
- Risk assessment
- Incident reporting and investigation
- Conflict resolution
- Data Entry
- Digital file optimization
Certification
- WHMIS
- CSTS 2020
- Class 5 non-GDL license
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Timeline
Deputy Returning Officer
Elections Alberta
04.2025 - 04.2025
Turf Maintenance
Fort McMurray Golf Club
04.2021 - 10.2024
Security Professional
Paladin Security
09.2018 - 09.2020
Copy and Print Associate
Staples
09.2017 - 08.2018
Cashier and Sales Associate
Chocolates & Candlelight
08.2016 - 07.2017
Diploma - undefined
Keyano College
Diploma - Business Administration - Management
Northern Alberta Institute of Technology
Highschool Diploma -
Westwood Community Highschool
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