Sau Kuen Ula Chow
Burnaby,BC
Summary
Baking Enthusiasts, bake bread, cookies and cakes for more than 4 years. Home-based Baker with expertise in cakes, cookies and pastries.
Highly-motivated employee with desire to take on new challenges. Strong adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Project Coordinator
Home Affairs Department Hong Kong
2016.09 - 2018.08
- Maintained a detailed database of project information including budgeting, resources and deliverables.
- Conducted risk assessments and identified potential issues that could affect project success.
- Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
- Developed and maintained project plans, schedules and budgets to ensure successful completion of projects.
Project Officer
Rehabilitation Alliance Hong Kong
2015.09 - 2016.08
- Organized and facilitated project team meetings, workshops, and other events to review progress against objectives.
- Participated actively in cross-functional working groups that focused on improving key processes across the organization.
- Coordinated communications between various stakeholders involved in the project lifecycle.
Contract Project Executive
Home Affairs Department
2014.09 - 2015.03
- Coordinated resources across multiple departments to ensure successful completion of projects.
- Monitored projects to ensure deliverables were met on time and within budget.
- Collaborated with vendors and suppliers to secure resources needed for successful completion of projects.
Teaching Assistant (Voluntary Work)
Pak Kau College
2013.09 - 2014.09
- Organized community events to raise awareness of social issues affecting the students.
- Assisted in developing educational materials related to social work topics.
- Maintained accurate records of student progress reports, assessments.
- Participated in outreach programs aimed at educating students about available services.
Part-time Server
Dining Fine Restaurant
2006.06 - 2009.01
- Took orders from customers accurately and in a timely manner.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
Education
Bachelor of Arts - Social Policy And Administration
The Hong Kong Polytechnic University
Hong Kong2013-10
Skills
- Customer Service
- Cake Decorating
- Baking techniques
- Batter and Filling Preparation
- Order Fulfillment
- Conversant in Mandarin and Cantonese
- Active listener
- Food safety and sanitation
Certification
- FOODSAFE Level 1
Languages
English
Professional
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Native/ Bilingual
Timeline
Project Coordinator
Home Affairs Department Hong Kong
2016.09 - 2018.08
Project Officer
Rehabilitation Alliance Hong Kong
2015.09 - 2016.08
Contract Project Executive
Home Affairs Department
2014.09 - 2015.03
Teaching Assistant (Voluntary Work)
Pak Kau College
2013.09 - 2014.09
Part-time Server
Dining Fine Restaurant
2006.06 - 2009.01
Bachelor of Arts - Social Policy And Administration
The Hong Kong Polytechnic University
- FOODSAFE Level 1
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