Honours Bachelors of Science - Applied Life Science
Lakehead University
Orillia, ON
04.2024
Undergraduate Diploma - Biotechnology
Georgian College
Barrie, ON
01.2020
Accomplishments
Recognized on the Dean’s List for four consecutive semesters in Biotechnology, reflecting a commitment to academic excellence and a high GPA.
Achieved A+ grades in all Applied Life Sciences courses, indicating thorough knowledge and expertise in the subject matter.
Work History
Wireless Sales Consultant
Staples/Bell
Barrie, ON
04.2023 - Current
Cultivated long-term customer relationships, resulting in a 15% increase in customer retention by leveraging in-depth product knowledge and ethical sales techniques.
Achieved a top 90 national ranking in sales performance within the Bell Staples Partnership, placing in the top 5% of sales professionals company-wide.
Engaged in strategic collaboration with management and executive teams, contributing to a 20% improvement in sales operations efficiency and facilitating data-driven decisions that boosted quarterly sales targets by 10%.
Companion Agent
Roberta Place Long Term Care
Barrie, ON
01.2023 - 04.2023
Initiated over 50 physical and cognitive exercises annually to improve and sustain the quality of life for clients, resulting in a 25% improvement in client engagement and satisfaction.
Maintained a rapid response rate by promptly notifying Director of Care of residents' health or behavior changes, contributing to a 30% faster reaction time and excellence in care delivery standards.
Companion Agent
Eagle Terrace
Newmarket, ON
02.2022 - 01.2023
Implementedsocial and emotional support to over 20 residents, engaging in daily conversations and activities, enhancing companionship and resident morale.
Co-ordinated medication management ensuring 100% compliance with prescribed medication protocols.
Facilitated regular monitoring and reported changes in residents’ health or behavior, contributing to a 40% improvement in the response time for care interventions.
Sales Representative
Freedom Mobile
Barrie, ON
09.2020 - 01.2022
Conducted over 100 customized product demonstrations annually for potential and existing clients, ensuring solutions tailored to meet specific needs.
Realized a significant 40% growth in sales volume, exceeding established quarterly objectives by 80%.
Developed innovative sales approaches that resulted in a 30% increase in service sales and implemented upselling techniques, broadening the customer base by 25%.
Skills
Quality Control
Western Blotting and SDS page
Cell Culturing
Biological indicators processing
NMR and pH analysis
Chromatographic analysis (HPLC, Mass spectrum, Ion exchange chromatography)
Sterilizer qualifications
Root Cause Analysis
Endotoxin testing
Good Manufacturing Practices (GMP)
Good Laboratory Practices (GLP)
Bioburden
Endotoxin Testing
Particulate Matter Testing
Timeline
Wireless Sales Consultant
Staples/Bell
04.2023 - Current
Companion Agent
Roberta Place Long Term Care
01.2023 - 04.2023
Companion Agent
Eagle Terrace
02.2022 - 01.2023
Sales Representative
Freedom Mobile
09.2020 - 01.2022
Honours Bachelors of Science - Applied Life Science