Summary
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic
Sarthak Shah

Sarthak Shah

Etobicoke,ON

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Work History

Security Guard and Concierge

Maxguard Security
08.2023 - 10.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Monitored access points, conducted security patrols, and maintained a visible presence to deter unauthorized persons.
  • Maintained accurate records of incidents, activities, and access logs, using digital systems and written reports.

Customer Service Representative

Convience Store
05.2023 - 08.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Updated account information to maintain customer records.
  • Tracked customer service cases and updated service software with customer information.
  • Proficient in operating POS systems for sales and transactions.
  • Operating scanning devices and cash, debit, or credit card transactions.

Education

Big Data Analytics - IT Business Analysis

Georgian College of Applied Arts And Technology
Barrie, ON
12.2023

Skills

  • First Aid Certified
  • CCTV Monitoring
  • Punctuality
  • Data Entry
  • Computer Proficiency

Languages

English
Full Professional
Gujarati
Native or Bilingual
Hindi
Full Professional

Additional Information

Availability:

  • All days of the week (Monday-Sunday)
  • All shifts (morning, afternoon, evening, and overnight)

Timeline

Security Guard and Concierge

Maxguard Security
08.2023 - 10.2023

Customer Service Representative

Convience Store
05.2023 - 08.2023

Big Data Analytics - IT Business Analysis

Georgian College of Applied Arts And Technology

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Sarthak Shah