Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JOHN STEVEN ECRAELA

Toronto,Canada

Summary

Customer service with attention to detail and a professional approach Started the Building Environmental Systems Operator Class II program at Seneca College and am looking for an opportunity to enhance skills and gain experience within the building maintenance field.

a dependable individual with years of experience in Residential and Commercial Security. Currently working as a Patrol Security Guard and Concierge under Garda Security Service. Organized and reliable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.

Overview

11
11
years of professional experience

Work History

Security Guard/Concierge

GardaWorld Security Services
01.2022 - Current
  • Patrolled around the exterior and interior of commercial premises to detect and prevent any sign of potential threats and ensure a safe environment
  • Provided 24/7 security to office employees, restaurant staff and customers
  • Operated and monitored more than 20 video surveillance cameras
  • Worked with EMS, Police, or Fire Department in case of emergency
  • Maintained reports in case of emergency or something that needs immediate attention
  • Basic working knowledge of life safety.

Security Guard/Concierge

Paragon Security
01.2020 - 01.2022
  • Patrolling 75 Floors Consisting of 750 Rooms including mechanical rooms and parking lots on residential premises
  • Detect and prevent signs of potential threats and ensure the security of the residential main entrance
  • Provided 24/7 Security to residents and checking visitors’ identification upon entry
  • Operated and monitored more than 40 video surveillance cameras
  • Diffused and resolved conflicts between both Residents and residential guests on many occasions
  • Worked with EMS, Police, or Fire Department in case of emergencies such as fire, elevator entrapment, medical emergencies and the presence of a suspicious individual
  • Maintain daily logs of irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

Production Maintenance

Ryonan Electric Philippines Corporation
01.2014 - 01.2015

Maintaining machine production involves regular inspections, cleaning, and lubrication to ensure optimal performance

  • It also includes preventive measures, such as replacing worn-out parts, and calibrating equipment
  • Help anticipate issues before th occur, reducing downtime and costs.
  • Reviewed production reports to resolve operational, manufacturing, and maintenance problems, enhancing productivity.
  • Enhanced production efficiency with regular equipment maintenance and troubleshooting.
  • Reduced production downtime by performing timely equipment maintenance and calibration.

Education

Building Environmental System II (BES II) -

Seneca College, Toronto
Toronto, ON
2025

Information and Technology -

Systems Technology Institute, Calbayog City, Philippines
Philippines
06.2014

Computer & Electronics Technology Diploma -

Systems Technology Institute, Calbayog City, Philippines
Philippines
04.2012

Skills

Painting and patching

Time Management

Problem-solving abilities

Multitasking

Team Collaboration

Decision-Making

Self Motivation

Analytical Thinking

Conflict Resolution

Access Control

HVAC Systems Maintenance

Waste Management

Fire Safety Systems

Lighting Systems

Customer Service

Problem-Solving

Verbal and written communication

Security camera monitoring

Patrolling

Workplace Safety

CCTV Monitoring

Reporting skills

First Aid Certified

Relationship building and management

Languages

English
Professional Working

Timeline

Security Guard/Concierge

GardaWorld Security Services
01.2022 - Current

Security Guard/Concierge

Paragon Security
01.2020 - 01.2022

Production Maintenance

Ryonan Electric Philippines Corporation
01.2014 - 01.2015

Building Environmental System II (BES II) -

Seneca College, Toronto

Information and Technology -

Systems Technology Institute, Calbayog City, Philippines

Computer & Electronics Technology Diploma -

Systems Technology Institute, Calbayog City, Philippines
JOHN STEVEN ECRAELA