Saray Diaz
hamilton,Ontario
Summary
Friendly and dependable with natural ability to provide exceptional customer service and maintain organized, efficient workspaces. Possesses strong communication and problem-solving skills, coupled with knowledge of mail handling procedures and sorting techniques. Dedicated to contributing to smooth and efficient postal operation, ensuring timely and accurate delivery services.
Overview
1
1
year of professional experience
Work History
Post Office Clerk
Shoppers Drug Mart
09.2023 - Current
- Assisted customers in completing necessary forms, resulting in accurate and timely mail delivery.
- Reduced wait times for customers by consistently maintaining a well-organized work area.
- Maintained accurate records of all transactions, ensuring proper accounting and inventory management.
- Delivered exceptional customer service, resolving issues promptly and courteously.
- Prioritized time-sensitive materials such as express packages or overnight deliveries, guaranteeing on-time arrival at their destinations.
- Contributed to a positive work environment with proactive teamwork and open communication channels.
Beauty Assistant
Shoppers Drug Mart
10.2023 - 10.2024
- Participated in staff training programs, enhancing overall knowledge of beauty products and application techniques.
- Improved store sales performance by effectively cross-selling and upselling beauty products.
- Provided exceptional makeup application services, leading to an increase in repeat customers and positive reviews.
- Managed appointment schedules efficiently, optimizing time allocation for each client''s unique requirements.
- Increased client retention with thorough knowledge of current beauty trends and expert advice on suitable techniques.
- Assisted clients in selecting the right skincare products for their individual needs, resulting in higher customer loyalty.
Education
High School Diploma -
St. Thomas More Catholic Secondary School
Hamilton, ON06-2024
Skills
- Teamwork orientation
- Problem-solving skills
- Team collaboration
- Strong organization skills
- Customer service
- Multitasking Abilities
- Active listening
- Adaptability and flexibility
- Continuous learning mindset
- Friendly and helpful
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Beauty Assistant
Shoppers Drug Mart
10.2023 - 10.2024
Post Office Clerk
Shoppers Drug Mart
09.2023 - Current
High School Diploma -
St. Thomas More Catholic Secondary School
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