Amita Sehgal
Surrey,BC
Summary
Human Resources Management graduate with a solid foundation in HR principles, labor laws, recruitment, and employee relations. Recently completed a certificate program that provided practical knowledge in key HR functions. Demonstrates eagerness to apply academic insights to foster positive workplace environments while supporting organizational goals. Seeking an entry-level HR position to enhance skills and contribute effectively to the HR team.
Overview
7
7
years of professional experience
Work History
Post Office Clerk
Canada Post
Langley, Canada
08.2023 - Current
- Ensured timely deliveries through thorough verification of merchandise, labels, and documents prior to shipment.
- Categorized correspondence by physical dimensions and intended delivery location.
- Determined postage costs based on classification, weight, and destination.
- Verified accuracy of data entered into computer system related to mailing activities.
Customer Service Representative
Tim Hortons
05.2022 - 08.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Human Resources Assistant
New City Pizza
03.2018 - 09.2022
- Recruited, trained and supervised new employees.
- Updated employee database with changes in job title, salary information or contact details.
- Conducted exit interviews with departing employees to gather feedback about their experience with the organization.
- Assisted with the development of training programs for staff members.
Education
Certificate of Human Resources Management - Human Resources Management
York University
Toronto10.2024
Law Clerk Diploma -
Humber College
Toronto06.2019
Skills
- Sales and upselling techniques
- Teamwork orientation
- Personnel records management
- Office administration
- Administrative assistance
- Retail sales customer service
Timeline
Post Office Clerk
Canada Post
08.2023 - Current
Customer Service Representative
Tim Hortons
05.2022 - 08.2023
Human Resources Assistant
New City Pizza
03.2018 - 09.2022
Certificate of Human Resources Management - Human Resources Management
York University
Law Clerk Diploma -
Humber College
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