Maddi Lawson
Fall River,NS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Post Office Clerk
Brian MacDonald Pharmacy LTD ( Shoppers Drugmart)
07.2024 - Current
- Assisted customers in completing necessary forms, resulting in accurate and timely mail delivery.
- Reduced wait times for customers by consistently maintaining a well-organized work area.
- Delivered exceptional customer service, resolving issues promptly and courteously.
- Provided guidance on postage rates and shipping options to help customers make informed decisions about their mailing choices.
- Expedited parcel retrieval for customers using an organized storage system for easy access.
- Improved customer satisfaction by efficiently sorting and distributing mail to appropriate recipients.
Cash Supervisor
Brian MacDonald Pharmacy LTD ( Shoppers Drugmart)
10.2022 - Current
- Conducted thorough investigations into discrepancies found during audits, identifying root causes of issues and implementing corrective actions where necessary.
- Ensured compliance with company policies and regulatory requirements through regular audits of cash transactions and reports.
- Managed bank deposits efficiently while adhering to established schedules, ensuring timely deposits without compromising security protocols.
- Resolved escalated customer issues promptly, demonstrating exceptional problem-solving skills and maintaining a high level of customer satisfaction.
- Reduced cashier errors by providing regular training sessions on transaction processing and customer service techniques.
- Facilitated open lines of communication between cashiers and management to address concerns and provide ongoing support.
Cashier
Brian MacDonald Pharmacy LTD ( Shoppers Drugmart)
08.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School -
Lockview High School
01.2022
Skills
- Intelligent, eager and quick to learn, trustworthy, friendly, and a great sense of humour
- Cash handling expertise
- Teamwork orientation
- Verbal/written communication
- Time management
Languages
English
Native or Bilingual
Timeline
Post Office Clerk
Brian MacDonald Pharmacy LTD ( Shoppers Drugmart)
07.2024 - Current
Cash Supervisor
Brian MacDonald Pharmacy LTD ( Shoppers Drugmart)
10.2022 - Current
Cashier
Brian MacDonald Pharmacy LTD ( Shoppers Drugmart)
08.2022 - 10.2022
High School -
Lockview High School
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