Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Sarah Zhou

Sarah Zhou

Winnipeg,MB

Summary

Enthusiastic and customer-focused individual seeking a Sales Associate position in a retail industry. Leveraging excellent communication skills, product knowledge, and a passion for fashion to contribute to the store's success and provide exceptional customer service.

Overview

9
9
years of professional experience
2
2
Languages

Work History

Sales Consultant

Beijing Chuheyayin Cultural Development Co., Ltd.
Beijing, China
01.2018 - 12.2022
  • Excellent Communication and Persuasion Skills: Clearly present courses, answer questions, and build trust while aligning course benefits with customer needs to close sales.
  • In-depth Product Knowledge and Market Insight: Understand course content, teaching methods, and market trends to recommend suitable courses and capture market opportunities.
  • Outstanding Customer Relationship Management and Service Skills: Maintain customer relationships through regular follow-ups and provide high-quality service to ensure satisfaction and loyalty.

Director of Marketing and Admissions

Beijing Qingya Children's Broadcasting Host
Beijing, China
01.2016 - 12.2017

1. Market Development:
Strategic Planning and Market Analysis: Ability to conduct thorough market research, identify growth opportunities, and develop strategic plans to enter and expand in new markets effectively.
2. Sales:
Sales Strategy and Execution: Proficiency in developing and implementing effective sales strategies, leveraging persuasive communication to attract and convert prospective students, and achieving enrollment targets.
3. Team Management:
Leadership and Team Building: Strong leadership skills to inspire, motivate, and develop a high-performing team, fostering a collaborative and productive work environment to meet organizational goals.

Sales Consultant

Beijing Ruilirensheng International Education Cons
Beijing, China
06.2015 - 12.2015

1.Comprehensive Knowledge of Study Abroad Programs:
In-depth understanding of various countries' education systems, schools, courses, application processes, and visa regulations.
2.Exceptional Sales Skills:
Ability to analyze customer needs, provide tailored study abroad plans, and effectively communicate and persuade potential clients.
3.Strong Customer Relationship Management:
Continuous support throughout the application process, quick problem-solving, and ensuring high customer satisfaction and loyalty.

Sales Consultant

Startech International Education Group
Beijing, China
11.2013 - 05.2015

1. Extensive Knowledge of U.S. University Programs and Summer Camps:
Thorough understanding of U.S. higher education systems, universities, courses, application procedures, and visa requirements, as well as details of summer study programs.
Advanced Sales and Communication Skills:
2. Proficient in assessing client needs, crafting personalized study abroad and summer camp plans, and clearly articulating the benefits to convert inquiries into enrollments.
3. Excellent Customer Support and Relationship Management:
Providing ongoing guidance throughout the application and enrollment process, resolving any issues swiftly, and maintaining high levels of customer satisfaction and trust.

Education

Associate of Science - Information Technology

China Women's University
Shandong, China
07.2007

Skills

  • Suggestive Selling
  • Product Promotion
  • POS System Operations
  • Customer Needs Assessment
  • Microsoft Office

Languages

Chinese (Cantonese)
Native or Bilingual
English
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Consultant

Beijing Chuheyayin Cultural Development Co., Ltd.
01.2018 - 12.2022

Director of Marketing and Admissions

Beijing Qingya Children's Broadcasting Host
01.2016 - 12.2017

Sales Consultant

Beijing Ruilirensheng International Education Cons
06.2015 - 12.2015

Sales Consultant

Startech International Education Group
11.2013 - 05.2015

Associate of Science - Information Technology

China Women's University
Sarah Zhou