Sarah Gustafson
Fort Frances,ON
Summary
Dynamic and empathetic professional with a diverse background in healthcare and education, notably at Riverside Healthcare. Excelled in enhancing client and student well-being through effective communication and problem-solving skills. Demonstrated proficiency in CPR and crisis intervention, significantly improving safety and quality of life. Renowned for personable nature and teamwork, consistently achieving positive outcomes.
Overview
7
7
years of professional experience
Work History
Home Support Worker
Riverside Healthcare
Fort Frances
08.2023 - Current
- Developed trusting relationships with clients, establishing rapport and open communication.
- Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
- Ensured client safety by identifying potential hazards in the home environment and implementing appropriate interventions.
- Provided emotional support during difficult times by actively listening and empathizing with clients'' experiences.
- Improved independence and quality of life for clients through assistance with daily living tasks.
- Facilitated medication administration according to prescribed schedules and doses.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted with daily living activities, running errands, and household chores.
Educational Assistant
Rainy River District School Board
Fort Frances, ON
01.2021 - 06.2023
- Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
- Supported student learning objectives through personalized and small group assistance.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Maintained safety and security by overseeing students in recess environments.
Server/Bakers Assistant
Wood’s Quality Bakery
Rainy River, ON
04.2022 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Used slow periods to restock supplies, ice, trays, salt and pepper etc.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Assisted in baking buns/bread, baked muffins and cookies
- Bagged all baked goods
Child Care Worker
Young Star House
Emo, ON
11.2017 - 01.2021
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
- Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
- Promoted good behavior with positive reinforcement methods.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- 1:1 during a crisis (being dangerous to themselves or others)
- Crisis intervention using Safe Management skills
- Medication administration (daily medications, vitamins)
- Assisted with daily chores along with light house keeping
- Escorted to and from work or appointments
Education
Esthetician Program - Esthetics
Seven Generations Education Institute
Fort Frances, ON06.2018
Certified Nurses Assistant
CNA
Warroad MN 06.2012
Diploma - High School
Warroad High School
Warroad MN06.2011
Skills
- Personable
- Shows empathy
- Works well with others
- Works well individually
- Problem solving
- Communication
Recent CPR
Languages
English
Full Professional
Timeline
Home Support Worker
Riverside Healthcare
08.2023 - Current
Server/Bakers Assistant
Wood’s Quality Bakery
04.2022 - 04.2023
Educational Assistant
Rainy River District School Board
01.2021 - 06.2023
Child Care Worker
Young Star House
11.2017 - 01.2021
Esthetician Program - Esthetics
Seven Generations Education Institute
Certified Nurses Assistant
CNA
Diploma - High School
Warroad High School