Compassionate social worker skilled in providing critical support and developing effective strategies for diverse client populations. Possess strong abilities in assessing individual needs, designing tailored intervention plans, and facilitating community resources to address complex challenges. Demonstrated impact through improved client well-being and enhanced access to social services. Proven track record in advocating for clients' rights and fostering positive outcomes in challenging environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Social Support Worker
Salvation Army Centre of Hope
London
10.2018 - 04.2025
Assisted and advocated for clients obtaining financial resources and government entitlements.
Coordinated care with interdisciplinary teams and community contacts to promote continuity of care.
Assessed client needs and developed treatment plans accordingly.
Maintained detailed and confidential client records in compliance with privacy regulations.
Advocated for clients' rights and interests within the community and various institutions.
Delivered tailored support to clients with diverse needs, including those with physical disabilities, mental health conditions, and learning difficulties.
Supported clients to access education, training or employment opportunities.
Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
Developed and implemented individual care plans in collaboration with healthcare professionals.
Assisted homeless clients with procuring mental health support and other various community resources.
Placement Student
Women’s Interval Home
10.2016 - 05.2017
Assist in daily tasks alongside the Domestic violence Caseworker such as intakes, counseling session, establishing safe housing and building a positive rapport with each client.
Child Care Assistant
Women’s Interval Home
09.2016 - 05.2017
Responsibilities consist of organizing and supervising structured programming and activities for both residential and non-residential youth within the shelter on a weekly basis.
Observed and monitored children to identify developmental strengths and target enrichment activities.
Encouraged self-expression through various art forms such as music, painting, drawing.
Provided safe and nurturing environment for children of all ages.
Residential Student Worker
Women’s Interval Home
05.2016 - 08.2016
Assisting residential clients with day-to-day operations, such as security and room checks.
Taking incoming phone calls, addressing visitor inquiries to ensure competency in maintaining a crisis facility, and providing support, information, and child care for residents.
Facilitated initial client intake process.
Formulated personalized support plans addressing unique requirements of each resident.
Food Preparation and Customer Service
Harvey’s
10.2014 - 05.2016
Food preparation, customer service, attending to grill, and garnishing; stocking storefront and counter; cashier, cleaning storefront, counter, and back.
Placement Student
Marshall Gowland Manor
01.2016 - 04.2016
Coordinated with the Life Enrichment Coach in planning and leading exercise and social groups for elderly residents.
Assisted in client outings within the community regularly.
Met regularly with academic advisors to ensure progress towards educational goals.
Hostess
Big League Comedy Club
08.2012 - 02.2013
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Demonstrated strong interpersonal skills when interacting with customers.
Maintained a clean and organized dining area.
Greeted incoming guests to escort to assigned dining area and present menus.
Stayed attentive to server availability and table turnover to quickly seat guests.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Education
Social Service Worker Diploma -
Lambton College
Sarnia, ON
04.2017
O.S.S.D -
Adult Learning Centre
Sarnia, ON
06.2015
Skills
Strong communicator
Experience using Microsoft Office programs
Proficient in using both Microsoft and Mac-based computer platforms
Interpersonal communication
Team collaboration
Emotional intelligence
Time management
Documentation skills
Goal setting
Analytical thinking
Verbal and written communication
Attention to detail
Group facilitation
Mental health assistance
Trauma informed care framework
Empathy and patience
Hardworking
Creative
Reliable
Organized
Personable
Professionalism
Case management
Certification
C.P.R and First Aid
Psychological first aid
Applied Suicide Intervention Skills Training
Non Violent Crisis Intervention
AODA Certification
Volunteer Experience
Kids Against Violence, 07/01/06, 10/31/06, Organized and advertised for fundraising, Sold items for fundraising
The Inn of the Good Shepherd, 05/01/15, 11/01/15, Provided assistance with Food Bank services, Organized donations and stocked food and supplies
Women’s Interval Home, 09/01/15, Present, Assist in running Life Skills programs on a weekly basis for youth
Affiliations
traveling the world.
writing in my free time.
Volunteering in my community
References
References available upon request.
Timeline
Social Support Worker
Salvation Army Centre of Hope
10.2018 - 04.2025
Placement Student
Women’s Interval Home
10.2016 - 05.2017
Child Care Assistant
Women’s Interval Home
09.2016 - 05.2017
Residential Student Worker
Women’s Interval Home
05.2016 - 08.2016
Placement Student
Marshall Gowland Manor
01.2016 - 04.2016
Food Preparation and Customer Service
Harvey’s
10.2014 - 05.2016
Hostess
Big League Comedy Club
08.2012 - 02.2013
Social Service Worker Diploma -
Lambton College
O.S.S.D -
Adult Learning Centre
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