Sarah Elmalki
Rancho Santa Margarita
Summary
Motivated student pursuing a major in Human Resource Management and a minor in Public Relations. Skilled in collaborative teamwork, time management, and creative problem-solving to support employee engagement and organizational goals. Actively seeking an internship to apply academic knowledge and develop hands-on experience in HR operations and internal communications. Energetic and dependable leader with strong organizational and communication skills. Willing to learn and grow.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Philz Coffee
12.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Delivered 'feedback' and tough conversations
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Hostess/ Food Runner
Selma's Chicago Pizzeria & Tap Room
06.2023 - 01.2024
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Shift Lead
Pengo Drink Station
06.2020 - 12.2023
- Interviewed and trained new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed weekly inventory
- Lead team on daily shifts
Education
Bachelor of Arts - Human Resources Management And Public Relations
California State University, Fullerton
Fullerton, CA05-2026
High School Diploma -
Tesoro High School
Las Flores, CA06-2022
Skills
- Active listening and interpersonal skills
- Team collaboration
- Problem-solving and critical thinking
- Staff management and employee training
- Delivering constructive criticism while fostering a positive work environment
- Time Management
- Multi Tasking
- Microsoft Office
- Artificial Intelligence
- Google Workspace
Extracurriculars and Certificates
- Member of CSUF Public Relation Student Society of America
- Memeber of CSUF Women in Business Club
- Member of CSUF Society of Excellence in Human Resources
- Social Captial Academy Certification of Completion
Timeline
Shift Supervisor
Philz Coffee
12.2023 - Current
Hostess/ Food Runner
Selma's Chicago Pizzeria & Tap Room
06.2023 - 01.2024
Shift Lead
Pengo Drink Station
06.2020 - 12.2023
Bachelor of Arts - Human Resources Management And Public Relations
California State University, Fullerton
High School Diploma -
Tesoro High School
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