Sarah Chabillon

Maintained provincial wait list, booked surgeries and endoscopies for patients. Actively

Ensure efficient flow of communication between healthcare professionals,

departments, patients and families while maintaining confidentiality of patient information.

• First point of contact for patients to the Day Surgery and IV Therapy clinics
• Greet patients; put anxious patients and family members at ease;answer their questions
• record height and weight for Scopes and Surgeries
• Maintain the IV Therapy Workqueue and contact patients to book their appointments

• Greet and register all patients to the hospital for diagnostic imaging,visiting specialist as well as day surgery appointments
• Register all patients in the Emergency Dept.
• Verify patient's name, Alberta Health Care #, date of birth
• Update all relevant registration information ensuring accuracy
• Answer all incoming calls to the hospital
• Make pre-registration calls to update patient's information prior to their appointment

• Ensure efficient flow of communication between healthcare professionals, departments, patients and families while maintaining confidentiality of patient information.
• Maintaining patient records and charts.
• Transcribing and processing physician orders as well as scheduling patient tests and/or treatments.
• Handling all information related to admissions, transfers and discharges

• Handle admission processes and discharge procedures to transfer patients from hospital to home care, extended facility and self-care plans
• Register patients for labs, surgeries and radiology.
• Verify patient details and insurance coverage.
• First point of contact for anyone entering the hospital or phoning in to the hospital.

• Welcome patients professionally and provide friendly, knowledgeable assistance.
• Address and resolve patient's issues and concerns
• Accounts receivable for patient accounts
• Schedule appointments to maximize productivity for providers
• Explain treatment plans, pre-determination results and insurance plans to patients

Instruct Alberta Health Services new hires on the It's Your Move program

Instruct Alberta Health Services employees on Basic Life Support

Communicate with people of all ages and walks of life regarding Fire Safety and First Aid