SARA ZWICKER
St. Catharines
Summary
Experienced with providing exceptional customer service in busy work settings. Utilizes effective communication and multitasking to ensure smooth operations and customer satisfaction. Skilled in teamwork and adaptability, with a proven ability to provide efficient and positive service and foster positive customer relationships with both customers and colleagues.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Café Clerk
Fortinos
09.2021 - Current
- Responded quickly to customer inquiries or requests for assistance in a friendly manner
- Developed strong working relationships with customers by providing excellent customer service
- Maintained an organized work environment including wiping down counters, sweeping floors, stocking supplies
- Demonstrated knowledge of coffee drinks and specialty beverages; prepared them according to standard recipes
Camp Counselor
Newman Youth Sports Camp
07.2023 - 08.2023
- Showed leadership skills by motivating campers to participate in team building activities and sports
- Demonstrated excellent communication abilities while resolving conflicts between campers in a professional manner
- Displayed enthusiasm and commitment towards providing a fun learning experience for the kids
Cooperative Education Student
St. Mark Catholic Elementary School
02.2023 - 06.2023
- Created a positive learning environment by demonstrating enthusiasm for teaching students
- Provided individualized assistance to students to help them learn new concepts, overcome difficulties and build confidence
- Facilitated collaborative problem-solving activities within the classroom setting
Gymnastics Assistant Coach
HW Regionettes Gymnastics Club
09.2018 - 05.2019
- Coached beginner and intermediate gymnasts in skills progression and routine development
- Provided hands-on spotting and ensured athlete safety during exercises
- Motivated and mentored athletes to build confidence and discipline
Education
Bachelor of Arts (Honours) - Child And Youth Studies: Teachers Education
Brock University
04.2030
Skills
- Organization and Time Management
- Adaptability and Flexibility
- Teamwork and Collaboration
- Leadership and Initiative
- Efficient Customer Service
- Reliability and Punctuality
Certification
First Aid/CPR/AED Certification, Canadian Red Cross
Community Service And Volunteer Work
Cooperative Education Student, St. Mark Catholic Elementary School, Stoney Creek, ON, 02/2023, 06/2023,
- Created a positive learning environment by demonstrating enthusiasm for teaching students.
- Provided individualized assistance to students to help them learn new concepts, overcome difficulties and build confidence.
- Facilitated collaborative problem-solving activities within the classroom setting.
Gymnastics Assistant Coach, HW Regionettes Gymnastics Club, Stoney Creek, ON, 09/2018, 05/2019,
- Coached beginner and intermediate gymnasts in skills progression and routine development.
- Provided hands-on spotting and ensured athlete safety during exercises.
- Motivated and mentored athletes to build confidence and discipline.
Timeline
Camp Counselor
Newman Youth Sports Camp
07.2023 - 08.2023
Cooperative Education Student
St. Mark Catholic Elementary School
02.2023 - 06.2023
Café Clerk
Fortinos
09.2021 - Current
Gymnastics Assistant Coach
HW Regionettes Gymnastics Club
09.2018 - 05.2019
Bachelor of Arts (Honours) - Child And Youth Studies: Teachers Education
Brock University
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