Sara Zwicker
St. Catharines,ON
Summary
Experienced with providing exceptional customer service in busy work environments. Utilizes effective communication and multitasking to ensure smooth operations and customer satisfaction. Skilled in teamwork and adaptability, with a proven ability to provide efficient and positive service and foster positive customer relationships with both customers and colleagues.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Café Clerk
Fortinos
09.2021 - Current
- Responded quickly to customer inquiries or requests for assistance in a friendly manner
- Developed strong working relationships with customers by providing excellent customer service
- Maintained an organized work environment including wiping down counters, sweeping floors, stocking supplies
- Demonstrated knowledge of coffee drinks and specialty beverages; prepared them according to standard recipes
Cooperative Education Student
St. Mark Catholic Elementary School
02.2023 - 06.2023
- Created a positive learning environment by demonstrating enthusiasm for teaching students
- Provided individualized assistance to students to help them learn new concepts, overcome difficulties and build confidence
- Facilitated collaborative problem solving activities within the classroom setting
- Conducted small group instruction sessions focusing on specific topics or skills according to individual student needs
Camp Counselor
Newman Youth Sports Camp
07.2022 - 08.2022
- Showed leadership skills by motivating campers to participate in team building activities and sports
- Demonstrated excellent communication abilities while resolving conflicts between campers in a professional manner
- Displayed enthusiasm and commitment towards providing a fun learning experience for the kids
Education
Bachelor of Arts - Teachers Education
Brock University
St. Catharines, ON04-2030
High School Diploma -
Bishop Ryan Catholic Secondary School
06.2024
Elementary Diploma -
St. Mark Catholic Elementary School
06.2020
Skills
- Organization and Time Management
- Adaptability and Flexibility
- Teamwork and Collaboration
- Leadership and Initiative
- Efficient customer service
- Reliability and punctuality
Awards
- Honour Roll Recipient
- 2021
- 2022
- 2023
- Directors Award of French Excellence
- Honour Roll Award Recipient
Certification
- First Aid/CPR/AED Certification - Canadian Red Cross.
Timeline
Cooperative Education Student
St. Mark Catholic Elementary School
02.2023 - 06.2023
Camp Counselor
Newman Youth Sports Camp
07.2022 - 08.2022
Café Clerk
Fortinos
09.2021 - Current
Elementary Diploma -
St. Mark Catholic Elementary School
Bachelor of Arts - Teachers Education
Brock University
High School Diploma -
Bishop Ryan Catholic Secondary School
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