Sanjidah Islam
Bloordale Village Eye Clinic
Toronto,Canada
6
years of professional experience
Professional in healthcare with solid experience in clinical, administrative, and sales duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Work History
Beauty Specialist
8 Months- Provide personalized skincare, makeup, and beauty product consultations to customers based on individual needs, concerns, and preferences
- Process transactions accurately and handle customer inquiries, returns, and concerns professionally
- Achieve and contribute to sales targets through effective product recommendations and sales strategies
- Demonstrated makeup application techniques, showcasing product benefits and trends.
- Managed inventory levels to ensure product availability and minimize stockouts.
Administrative and Medical Assistant
3 Years- Enhanced patient satisfaction by providing a warm welcome and responding to inquiries with attentiveness and confidentiality.
- Managed strategic scheduling and confirmation of appointments to optimize client interactions.
- Managed patient record maintenance to uphold compliance with privacy standards and protect sensitive information.
- Managed filing of patient insurance and OHIP claims to streamline claims processing.
- Facilitated collaboration with optometrists and clinic staff to enhance patient care delivery.
- Monitored and documented all insurance claims while preparing comprehensive end-of-day financial reports for review.
- Assisted in conducting preliminary eye examinations, ensuring accurate data collection for physician review.
Lead Deli Clerk
2 Years 2 Months- Enhanced customer satisfaction by ensuring comprehensive support for all shopping requirements and surpassing established benchmarks.
- Guided and supported new sales associates in mastering product knowledge and sales techniques.
- Conducted regular assessments to maintain compliance with established food safety, sanitation, and quality guidelines.
Education
Bachelor of Science - Human Biology, Public Law and Political Science
Skills
Client relationship management
Salesforce proficiency
Effective interpersonal communication
Adaptable in dynamic settings
Analytical writing ability
Fluent in English and Bengali
Accurate clinical documentation
Insurance policy validation
Timeline
Beauty Specialist
Shoppers Drug Mart
11.2025 - CurrentRead More
Administrative and Medical Assistant
Bloordale Village Eye Clinic
07.2023 - CurrentRead More
Lead Deli Clerk
Sunvalley Supermarket
07.2020 - 09.2022Read More
University of Toronto
Bachelor of Science from Human Biology, Public Law and Political Science
Read More