Joseling Andrea Machado Galvez
Tsawwassen ,BC
Summary
Friendly Beauty Specialist eager to secure a new professional role. Talented at demonstrating makeup techniques, suggesting products that meet clients' needs and informing clients about product details such as ingredients, price, and application methods. Cross-selling beauty products, when appropriate. Creative Beauty Specialist known for high productivity and efficient task completion. Possess specialized skills in skincare consultation, makeup application techniques, and trend forecasting. Excel in communication, client satisfaction, and adaptability to new beauty products and technologies, ensuring outstanding customer experiences. Innovative Beauty Specialist with deep knowledge in skincare, makeup application and hair styling. Possess a strong understanding of beauty trends, products, and techniques. Skilled in advising clients on looks that boost self-confidence while enhancing natural features. Successful in driving customer satisfaction through personalized consultations and expert cosmetic advice. Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills. Skilled Beauty Advisor enthusiastic about helping customers feel beautiful and confident. Active listener uncovers customer desires and recommends appropriate solutions. Excellent communicator and problem solver. Skilled professional knowledgeable about beauty trends, techniques and products. Possesses top strengths in customer relations and promotional support. Desires to leverage experience and training to support customer needs and enhance business success in service-based retail environment. Outgoing professional successful at building relationships with customers of different backgrounds and driving sales with knowledgeable, efficient service. Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized. Friendly professional dedicated to providing exceptional service to clients through delivery of beauty services. Energetic professional with excellent skill and technique. Proficient Cosmetologist with many years of experience in providing a wide range of beauty services. Passionate about enhancing clients' appearance and boosting their confidence through personalized beauty treatments. Skilled in the latest techniques and trends, maintaining high standards of hygiene, and delivering exceptional customer service. Creative and skilled Hairdresser with experience in providing modern, stylish, and classic haircuts and color services. Possess strong ability to understand client needs and deliver results that enhance natural beauty. Known for maintaining salon cleanliness and contributing positively to workplace atmosphere. Successfully increased client retention through excellent service and effective communication skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
15
15
years of professional experience
Work History
Beauty Specialist
Shoppers Drug Mart
Vancouver, British Columbia
10.2023 - 09.2024
- Advised customers on skincare and makeup products for their specific needs.
- Demonstrated product application techniques to enhance customer experience and satisfaction.
- Managed inventory levels of beauty products to ensure availability and organization.
- Assisted customers with beauty consultations to promote self-care and wellness practices.
- Educated customers on product ingredients and benefits for informed purchasing decisions.
- Provided exceptional customer service to build rapport and foster loyalty among clients.
- Provided skin care consultations and product recommendations to customers.
- Assisted clients in finding specific items from shelves, checking supply room for additional inventory.
- Applied makeup professionally for special occasions such as weddings or formal events.
- Educated clients about proper skincare routines, product ingredients, usage and benefits.
- Managed inventory levels by restocking shelves as needed.
- Prepared reports on returned and damaged products.
- Recommended appropriate skin care products based on customer's skin type and condition.
- Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
- Finalized purchases and processed payments.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
- Assisted customers in feeling relaxed and comfortable with the process.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Cashier
Shoppers Drug Mart
Vancouver, British Columbia
02.2023 - 09.2023
- Assist customers with product inquiries and store navigation
- Maintain clean and organized checkout area
- Process customer purchases using point-of-sale system
- Handle returns and exchanges following store policies
- Operate cash register accurately during transactions
- Restock shelves with merchandise as needed
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Monitor inventory levels and report shortages
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Helped with purchases and signed customers up for rewards program.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Conducted price checks for special orders or discounts as requested by customers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Discounted purchases by scanning and redeeming coupons.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Built and maintained productive relationships with employees.
Sales Associate
Levi’s
Vancouver, British Columbia
04.2023 - 07.2023
- Assisted customers with product selection and provided personalized styling advice.
- Maintained organized displays to showcase merchandise effectively and attractively.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Collaborated with team members to meet sales targets and improve customer service.
- Stocked shelves and ensured inventory levels were maintained throughout the store.
- Handled customer inquiries and resolved issues to enhance shopping experiences.
- Participated in visual merchandising efforts to create appealing product arrangements.
- Attended training sessions to stay informed about new products and sales techniques.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed transactions using a point-of-sale system.
- Demonstrated product features and benefits for customers' needs.
- Conducted inventories on a regular basis to track stock levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Described merchandise and explained use, operation and care.
- Placed special orders or called other stores to find desired items.
- Prepared merchandise for purchase or rental.
Sales Associate
La vie in rose
Vancouver, British Columbia
01.2023 - 04.2023
- Assisted customers with product selection and provided personalized styling advice.
- Maintained organized displays to showcase merchandise effectively and attractively.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Stocked shelves and ensured inventory levels were maintained throughout the store.
- Participated in visual merchandising efforts to create appealing product arrangements.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed transactions using a point-of-sale system.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Demonstrated product features and benefits for customers' needs.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Cook
McDonald’s
Vancouver, British Columbia
10.2022 - 01.2023
- Prepared ingredients and meals following established recipes and portion guidelines.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Collaborated with team members to ensure timely meal service during busy hours.
- Operated kitchen equipment safely, including ovens, grills, and fryers.
- Followed food safety regulations to ensure proper handling and storage of food items.
- Adapted quickly to changing menu items and special dietary requirements from customers.
- Supported chefs in meal preparation by chopping, mixing, and measuring ingredients.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Followed established procedures and requirements for safe food handling, storage and service.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
- Organized storage areas for efficient usage of space.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Resolved customer complaints regarding food quality or services provided.
- Set up and performed initial prep work for soups, sauces, and salads.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Ordered supplies as needed for the kitchen.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Checked completed orders for correct quantity and quality.
- Distributed food to service staff for prompt delivery to customers.
Makeup Artist
Freelance
Buenos Aires , Argentina
09.2021 - 04.2022
- Consulted with clients to determine makeup preferences and styles.
- Applied makeup for special events, photoshoots, and fashion shows.
- Selected and utilized appropriate cosmetics based on skin type and tone.
- Collaborated with photographers and stylists to achieve desired looks.
- Developed personalized makeup plans for clients' specific occasions.
- Provided makeup services for weddings, proms and other special events.
- Provided product recommendations based on individual client needs and preferences.
- Handled appointment booking, canceling, and rescheduling.
- Applied makeup to clientele to cover imperfections and create new looks.
- Applied corrective makeup techniques to cover blemishes, dark circles, and other skin discolorations.
- Demonstrated makeup application techniques to clients based on individual features and preferences.
- Trained and mentored new makeup artists.
- Suggested personalized skin care routines for clients, keeping skin type, and skin conditions in mind.
- Collaborated with hairstylists, photographers, costume designers, models, and other professionals in the industry.
- Created custom looks for special events, such as weddings, proms, and photo shoots.
- Educated customers on proper usage of skincare products for optimal results.
- Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs, and magazines.
- Utilized airbrush makeup technique for long-lasting coverage that resists fading from sweat or tears.
- Attended trade shows, conventions, workshops and seminars related to cosmetology field.
- Handled sensitive skin issues with care, recommending suitable products.
- Developed a strong portfolio showcasing a variety of makeup styles.
- Matched foundation and concealer perfectly to various skin tones and types.
- Enhanced natural beauty, focusing on highlighting individual features.
- Created special effects makeup for theatre, television, and movie productions.
- Provided makeup lessons to clients seeking to improve their personal makeup skills.
- Participated in continuous education workshops to stay updated on makeup advancements.
- Conducted makeup trials to ensure client approval before special events.
- Responded to customer inquiries by phone, email, and in person.
- Used curlers, rollers and curling irons to press and curl hair.
- Applied water or setting, straightening or waving solutions to hair.
- Updated and maintained customer information records and beauty services provided.
- Massaged and treated scalp using hands, fingers or vibrating equipment.
Project Manager
Coprovisa
Lima, Perú
01.2013 - 08.2021
- Led project planning sessions to define scopes and timelines.
- Coordinated cross-functional teams to ensure effective communication and collaboration.
- Managed project documentation to maintain organized records and compliance standards.
- Scheduled regular status meetings to track progress and address challenges promptly.
- Developed risk management strategies to mitigate potential project issues.
- Facilitated stakeholder engagement through regular updates and feedback sessions.
- Analyzed project performance metrics to identify areas for improvement.
- Implemented best practices in project management for streamlined processes and workflows.
- Managed multiple projects with competing deadlines simultaneously.
- Built and established strong partnerships with teams, vendors and contractors.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Led meetings with internal team members, consultants and contractors.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Conducted periodic inspections of job sites for quality and progress.
- Prepared cost estimates for projects of varying sizes.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Created team objectives and roles with specific goals outlined for each individual.
- Determined project staffing needs and led resource management.
- Advised other departments on best practices related to managing large-scale projects.
- Conferred with project personnel to identify and resolve problems.
- Participated in professional development opportunities to stay current with industry trends and technologies.
Administrative Assistant
SATECI
Lima, Perú
01.2010 - 01.2013
- Managed office correspondence and communication for SATECI team.
- Organized files and maintained document management systems efficiently.
- Coordinated meetings, schedules, and travel arrangements for executives.
- Assisted in preparing reports and presentations for internal stakeholders.
- Supported team by maintaining inventory of office supplies and equipment.
- Implemented process improvements to streamline administrative workflows at SATECI.
- Developed training materials to onboard new administrative staff effectively.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Handled confidential documents in an organized fashion according to established protocol.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Answered questions from customers regarding products and services offered by the company.
- Scheduled appointments between clients and customers and internal staff members.
- Processed invoices for payment using accounting software applications.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Facilitated communication between different departments within the organization.
- Greeted visitors and provided general information about the company.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Compiled data from various sources into organized reports for review by management team.
- Handled incoming calls and directed callers to appropriate department or employee.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Raised funds by organizing multiple events and diligently managed details to meet deadlines.
Education
Diploma -
Blanche Macdonald
Vancouver, BC06-2024
Diploma -
Natacha Nina
Buenos Aires 12-2021
Bachelor -
Inca Garcilazo De La Vega
Lima 07-2016
Diploma -
EF Education First
New York 07-2016
Skills
- Beauty product knowledge
- Skin type analysis
- Makeup application techniques
- Inventory management
- Payment processing
- Customer relationship management
- Visual merchandising strategies
- Product demonstration skills
- Team collaboration techniques
- Effective communication
- Problem solving abilities
- Attention to detail
- Makeup application
- Time management skills
- Professional beauty demonstration
- Makeup color matching
- Hygiene and sanitation
- Advanced skincare techniques
- Skin analysis
- Hair styling proficiency
- Cosmetic product testing
- Stress management techniques
- Sales and upselling
- Client consultation
- Waxing
- Skin care
- Skin analysis expertise
- Makeup consultancy
- Expert makeup application
- Makeup application instruction
- Appointment scheduling
- Returns processing
- Beauty advising
- Active listening
- Makeup techniques
- Retail experience
- Multitasking and organization
- Cosmetology
- Beauty trends
- Empathy and patience
- Friendly and outgoing
- Cosmetics and facial care services
- Beauty product demonstration
- Product demonstrations
- Upselling strategies
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Beauty Specialist
Shoppers Drug Mart
10.2023 - 09.2024
Sales Associate
Levi’s
04.2023 - 07.2023
Cashier
Shoppers Drug Mart
02.2023 - 09.2023
Sales Associate
La vie in rose
01.2023 - 04.2023
Cook
McDonald’s
10.2022 - 01.2023
Makeup Artist
Freelance
09.2021 - 04.2022
Project Manager
Coprovisa
01.2013 - 08.2021
Administrative Assistant
SATECI
01.2010 - 01.2013
Diploma -
Blanche Macdonald
Diploma -
Natacha Nina
Bachelor -
Inca Garcilazo De La Vega
Diploma -
EF Education First