Sanjana
Brampton,Canada
Summary
Committed and hardworking individual with a proven track record in transaction processing and providing exceptional customer assistance. Skilled at resolving issues, addressing customer inquiries, and efficiently handling transactions. Known for creative problem-solving in customer service. Developed valuable skills in a fast-paced retail environment, including exceptional customer service and cash handling abilities. Highly adaptable and quick to learn, seeking to transition into a new field that prioritizes efficiency and meaningful customer interactions. Focused on applying strong multitasking and problem-solving skills to seize new opportunities.
Overview
1
1
year of professional experience
Work History
Cashier
Nandos Peri Peri
12.2024 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Sales Associate
Shoppers Drug Mart
09.2024 - 11.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Office Administration Assistant
Nature Immigration Services
09.2023 - 07.2024
- Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
- Upheld office standards in cleanliness by coordinating with maintenance staff to address any issues promptly.
- Boosted overall office organization with meticulous filing systems that enabled easy retrieval of essential documents when required.
- Safeguarded sensitive information with strict adherence to confidentiality policies when handling personnel records and confidential documents.
- Contributed to a positive work environment by providing attentive reception services, greeting visitors warmly, and directing them appropriately.
- Improved client relations through timely and courteous communication, addressing inquiries, and resolving issues promptly.
Education
High School Diploma -
CAMBRIAN COLLEGE
Brampton, ON08-2025
Senior secondary -
Khalsa College
Skills
- Customer service
- Cash handling
- Customer service excellence
- Attention to detail
- Time management skills
- Order taking
- Reliability and punctuality
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Cashier
Nandos Peri Peri
12.2024 - 12.2024
Sales Associate
Shoppers Drug Mart
09.2024 - 11.2024
Office Administration Assistant
Nature Immigration Services
09.2023 - 07.2024
Senior secondary -
Khalsa College
High School Diploma -
CAMBRIAN COLLEGE
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