Effective in conflict resolution and risk management skills Efficient in working with multidisciplinary team in hospital care
Demonstrated knowledge in working with various population in health care settings Knowledge of relevant legislation (ex. FIPPA, PIPEDA, MFIPPA, LTCHA)
Knowledge of OW and ODSP programs, funding agencies and other community resources
Experienced in coordinating and providing effective supportive counseling services in a hospital setting
Experienced in developing, coordinating, monitoring, evaluating, and reporting on programs and services in health care
Experienced in coordinating and implementing community outreach, education programs and referrals Linguistic proficiency in English, Malayalam,Tamil and fluent in reading and writing in Hindi
Proficient in Microsoft Office Suite, E-mail, Internet, social media
Overview
16
16
years of professional experience
1
1
Certification
Work History
Settlement Worker
YMCA of North Eastern Ontario
10.2018 - Current
Knowledge in needs assessment and assist all newcomers through solution focused counseling
Helped clients navigate social services system and access needed resources.
Assisted clients with obtaining housing, employment and support resources.
Intervened in crisis situations to obtain support for clients during settlement process
Provides clients with information and referrals to appropriate agencies for employment and social assistance
Assisted clients with completing Immigration application, interpretation and translations
Coordinated with different service providers to meet clients' individual needs.
Social Worker
Giridhar Eye Institute
07.2010 - 02.2017
Coordinated patient and family care with interdisciplinary teams and departments to provide best, most effective services
Delivered supportive care to inpatients and outpatients
Educated patients and families pertaining to community resources that met their specialized needs
Arranged for resources to finance medications, medical equipment and other needed services
Monitored and analyzed client feedback and worked closely with quality manager to resolve complaints
Identified barriers and resolve to access medical care to vulnerable population
Supervised social work trainees
Initiated various community based research projects on diabetic retinopathy
Coordinated outreach program on community eye health
Psychiatric Social Worker
Mind Zone Psychiatric Hospital And Rehabilitation Center
08.2008 - 05.2010
Conducted intake evaluation, assessment and created treatment plans for patients
Assess and intervene mental health concerns such as anxiety, depression, anger management and schizophrenia.
Assisting Clinical Psychologist to perform psychotherapy including Cognitive Behavioral Therapy, Motivational Interviewing ,Solution Focused Therapy and psychiatrist to formulate discharge plan.
Demonstrated knowledge in enhance coping strategies related to feelings of loss, grief and role changes
Worked as team member to handle violence and aggression associated with psychiatric illness such as depression, manic episodes, schizophrenia, suicidal behavior, emergencies arising out of alcohol abuse and withdrawal
Educated patients and families to utilize available services and resource at hospital and community agencies
Social Worker
Dr. Kamakshi Memorial Hospital
08.2007 - 07.2008
Conducted psychosocial interventions to facilitate patient and family adaptation and well-being
Provided supportive counseling and short-term psychotherapy to patients
Provided grief counseling to families as well as patients to process issues that included with new diagnosis, death and dying
Liaised with other departments for provision of most effective care for patients
Facilitated communication between families and multidisciplinary health teams
Collaborated with multidisciplinary health care teams to provide effective and appropriate discharge plans
Educated patients and families on effective ways to mobilize existing resources and advocated for adequate community resources
Assisted clients in finding sources of support, helping them to negotiate complex community systems to ensure adequate care at home
Coordinated outreach programs on HIV – AIDS, mental health and addiction, geriatric care, cancer awareness, diabetes, neurological disorders, pediatric health
Provided training and education to health care professionals, social work trainees and students, patients and families
Education
Graduate Certificate - Mental Health And Addictions
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON
07.2021
Master of Social Work - Medical & Psychiatric Social Work
Madras University
India
06.2007
Bachelor of Science - Zoology
University of Kerala
India
05.2005
Skills
Case Planning and Management
Psychosocial Assessments
Client Intake Assessments
Client Needs Assessment
Documentation proficiency
Staff education and training
Progress evaluations
Health Records Management
Accomplishments
Successfully completed one month placement in Mental Health and Addiction Center ,Health Sciences North, Crisis Center (2021)
Volunteered as a Board Member in Myths & Mirrors, Sudbury (2019-2020)
Co-authored publication “Knowledge and awareness about diabetes mellitus and Diabetic Retinopathy in suburban population of a South Indian state and its practice among the patients with diabetes mellitus: A population-based study in Indian Journal of Ophthalmology (2016)
Presented paper on “Impact of health insurance on blindness and visual impairment among economically disadvantaged community in India” at the 10th annual National Conference of Vision 20- 20, India (2014)
Acted as Project Coordinator for a survey on awareness and attitude towards Diabetes and Diabetic Retinopathy, India (2013)
Acted as Project Coordinator for “Kerala Comprehensive Diabetic Retinopathy Model” an international project supported by XOVA, India (2011)
Certification
Certificate of Registration in good standing with the Ontario College of Social Workers and Social Service Workers
Workplace Violence and Harassment Prevention
WHIMS
First Aid/CPR
Ministry of Labour Worker Health and Safety Awareness in 4 steps
Nonviolent Crisis Intervention
Safe Driving for Work Training
Ergonomic Training Hazards
Timeline
Settlement Worker
YMCA of North Eastern Ontario
10.2018 - Current
Social Worker
Giridhar Eye Institute
07.2010 - 02.2017
Psychiatric Social Worker
Mind Zone Psychiatric Hospital And Rehabilitation Center
08.2008 - 05.2010
Social Worker
Dr. Kamakshi Memorial Hospital
08.2007 - 07.2008
Graduate Certificate - Mental Health And Addictions
Cambrian College of Applied Arts And Technology
Master of Social Work - Medical & Psychiatric Social Work
Madras University
Bachelor of Science - Zoology
University of Kerala
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