Sandra Latell
Edmonton,Canada
Summary
Senior Hearing Aid Practitioner with over 20 years of continuous clinical experience in hearing healthcare. Extensive background in comprehensive hearing assessments, hearing aid fitting and verification, patient counselling, and long-term rehabilitative care. Known for strong clinical judgment, ethical practice, and consistent regulatory compliance. Seeking a full-time clinical role focused on patient outcomes, professional standards, and collaborative care.
Professional Practitioner with significant experience and readiness for impactful roles. Expertise in delivering high-quality outcomes and adapting to varied demands. Strong collaborator focused on achieving team goals and fostering supportive work environment. Skilled in problem-solving, patient care, and effective communication. Reliable and flexible, ensuring consistent performance in dynamic settings.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Registered Hearing Aid Practitioner/Department Manager
Costco Wholesale - Hearing Aid Centre
05.2003 - Current
- Delivered full-time clinical hearing care including assessments, fittings, adjustments, and rehabilitative counseling
- Provided individualized hearing solutions based on audiometric results, lifestyle needs, and patient goals
- Maintained strict compliance with provincial regulatory standards and professional best practices
- Educated patients and families to support realistic expectations and long-term success
- Ensured accurate clinical documentation and continuity of care in a high-volume environment
- Conducted comprehensive hearing evaluations to determine patient needs and recommend appropriate solutions.
- Educated patients on hearing aid use, maintenance, and adjustments for optimal performance.
- Conducted comprehensive hearing assessments to evaluate patient needs and recommend appropriate solutions.
- Provided exceptional customer service by addressing inquiries and resolving issues effectively.
Education
Hearing Instrument Specialist Training Program -
International Hearing Society
01.2001
Undergraduate Coursework - Psychology Major, Sociology Minor
Skills
- Patient-centred clinical care
- Ethical and professional practice
- Consistent regulatory compliance
- Clear, compassionate communication
- Reliability in high-volume clinical settings
Affiliations
International Hearing Society (IHS), Member
Certification
- Registered Hearing Aid Practitioner (RHAP), Alberta, Good Standing, Licensed in Alberta through interprovincial labour mobility (reciprocity), Practicing in Alberta since 2007
- Board Certified Hearing Instrument Specialist (BC-HIS), Voluntarily pursued advanced board certification to expand clinical opportunities and standards of care
Clinical Expertise
- Comprehensive hearing assessments
- Hearing aid selection, fitting & verification
- Patient counselling & rehabilitative care
- Management of complex and progressive hearing loss
- Real-ear measures and outcome-based fittings
- Infection control and clinical safety standards
- Accurate documentation and record management
- Long-term patient follow-up and retention
Education And Formal Training
- Hearing Instrument Specialist Training Program, International Hearing Society, Correspondence Program, 2001-05-01, Completed formal coursework through IHS, Fulfilled 6 months / approximately 800 supervised clinical practice hours, Successfully passed written and aural provincial licensing examinations in British Columbia
- Undergraduate Coursework in Psychology & Sociology, Psychology Major | Sociology Minor - Three years completed, Strong academic foundation in human behaviour, counselling principles, and communication, Background directly supporting patient-centred hearing rehabilitation
Credentials
- RHAP
- BC-HIS
Personal Information
Title: Registered Hearing Aid Practitioner
Timeline
Registered Hearing Aid Practitioner/Department Manager
Costco Wholesale - Hearing Aid Centre
05.2003 - Current
Undergraduate Coursework - Psychology Major, Sociology Minor
Hearing Instrument Specialist Training Program -
International Hearing Society